Conrad Sallian's community posts

Hello Erik,

Unfortunately, you cannot do that in Remote Utilities alone. I'm sure there is software though that allows you to run certain applications on certain local monitors.

Hello Aaron,

Currently, the Agent picks up the old settings (if there are any) which are located in the registry here:
\HKEY_CURRENT_USER\Software\Usoris\Host\

We will certainly reconsider this behavior. Namely, we'll think implementing different scenarios including the one when the old settings can be overwritten by new ones.

Hello Aaron,

Could you try enabling "Use legacy capture mode" in the Host options. Here is a screenshot:

Hello Aaron,

Thanks for letting us know. Perhaps, this has something to do with multiple runs of the Agent on the same computer and cached data. Let us check this more thoroughly and I will get back to you soon.

Hello Aaron,

Thank you for your post.

Could you try restarting the remote session , that is - close the Full Control window and re-launch it - after you change resolution.

Hello Dan,

We tried to reproduce the issue but we coudn't. The configurator works as it should, and the file is downloaded from the server successfully.

Perhaps, that was some temporary glitch? Could you try configuring now and let us know.

Thanks.

Hello Matthew,

Thank you for your post.

Have you checked this one https://www.remoteutilities.com/support/docs/internet-id-connection-not-working/ ?

Hello Tony,

We will be reviewing and updating the mobile app some time soon and we'll look at this issue too. Sorry for any inconvenience.

Could you tell us the phone make/model and Android version? Thanks.

You are welcome! And thank you for the kind words!

Hello Tony,

Thank you for your post.

You should double-tap and start holding on the second tap. That way it should work.