Conrad Sallian's community posts

Hello Mark,

Thank you for your message.

Sorry, but there is no such feature and no plans to add it. Instead, there is a file transfer mode.

Hello Steven,

Unfortunately, the PIN feature isn't supported yet on the mobile client side. We will definitely include it in the update mobile client when it is released.

Hello Petar,

Could you please tell us what happened? Perhaps, we can assist.

Hello Keith,

There is a possible workaround - please, try enabling "Use legacy capture mode" in the Host settings. You might need to restart the Host after that.

And another question - did you enable the new PIN feature in the server settings?

Hello Keith,

Thank you for the details. We will test this and I will get back to you soon.

Steven,

Could you please double check that the port you use (5144) is added in server configuration settings as communication port?

Hello Steven,

Thanks for the information. We'll examine the log and get back to you soon.

Hello Jake,

You should use Internet-ID connection in order to connect between different networks. Perhaps, you used direct connection instead which won't work in this case.

On another note, I highly recommend that you update to 6.10.3.0.

Hello Erede,

where can i download the old version which didn't request SMTP configuration?

You can download older versions from here. However, if you are a free license user you won't be able to use the "Send via email" feature the old way (you won't pass  email whitelisting stage). You will have to update to 6.10 and use SMTP anyway.

See more information in this blog post.

even i don't use 2-factor authentication, so how can i allow RU to use my Gmail account ?

You should enable less secure apps access your access. Please, refer to this help page https://support.google.com/accounts/answer/6010255?hl=en

Hope that helps.