Conrad Sallian's community posts


Keyboard input issues after viewer 6.9.4

Hi Vasilis,

But will this option stay in future releases?

Yes, certainly.

Keyboard input issues after viewer 6.9.4

Hello Vasilis,

We included an option to switch to the old method in connection properties. See the checkbox  "Use legacy keyboard input model":

 - 08 Jan 2019 01:09:40

Hope that helps.

Access Local Drive Files from Remote Desktop Session

Hello Mark,

Thank you for your message.

Sorry, but there is no such feature and no plans to add it. Instead, there is a file transfer mode.

Android 9

Hello Steven,

Unfortunately, the PIN feature isn't supported yet on the mobile client side. We will definitely include it in the update mobile client when it is released.

Successfully ruined the program, GJ, WP

Hello Petar,

Could you please tell us what happened? Perhaps, we can assist.

black block for cursor image in viewer

Hello Keith,

There is a possible workaround - please, try enabling "Use legacy capture mode" in the Host settings. You might need to restart the Host after that.

 - 07 Jan 2019 06:50:41

Android 9

And another question - did you enable the new PIN feature in the server settings?

black block for cursor image in viewer

Hello Keith,

Thank you for the details. We will test this and I will get back to you soon.

Android 9

Steven,

Could you please double check that the port you use (5144) is added in server configuration settings as communication port?

Android 9

Hello Steven,

Thanks for the information. We'll examine the log and get back to you soon.