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Windows 10 Lock input and screen

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 9:02:56 pm EST

Hello Ralph,

Indeed looks like something went wrong with the monitor driver installation. If you have trouble installing or uninstalling Host, try this Microsoft fixing tool https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed .

If you don't find the Host in the list of programs that failed to uninstall, try selecting "Not listed" and specify the Host's GUID (Globally Unique Identifier) to uninstall manually. The Host's GUID for the current version 6.5.0.8 is:

{112E8D96-20F6-41CB-A1F2-C0E3A9ADD3BE}

Hope that helps.

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Viewer / Message area

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 8:41:05 pm EST

Hi Ashley,

Thank you for your suggestion! We'll see what we can do.

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Unable to install due to DLL file missing?

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 2:46:59 pm EST

Hello Paul,

Thank you for the information.

You probably need to fix msi on your computer. Here is a fixing tool from Microsoft https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Let me know if it worked out for you. Thanks.

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An error has occurred - Remote Utilities (viewer)

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 1:45:04 pm EST

Hello Ashley  

Could it be that you closed the remote install form/dialog when remote install was in progress? This could be the reason why this error happened.

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An error has occurred - Remote Utilities (viewer)

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 11:09:48 am EST

Thanks, Ashley, we'll see what it might be.

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psexec from terminal

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 10:50:03 am EST

Hello John ,

I asked our development about this. Unfortunately, due to some technical reasons in the Terminal mode we cannot exactly replicate how windows cmd works.

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MSI one click installer seems to be random if it works.

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 9:53:26 am EST

MSI one click installer seems to be random if it works.

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 9:23:58 am EST

We'll fix that About window. Meanwhile, you can just check the exe file properties. It should say 2.5.0.8.

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An error has occurred - Remote Utilities (viewer)

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 8:57:22 am EST

Hello Ashley,

The Viewer crashed with this error message?

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MSI one click installer seems to be random if it works.

Conrad, Administrator (Posts: 2116)

Dec 20, 2016 8:53:51 am EST

Hi Ashley,

Yes, it is recommended.

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