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Remote with Dual Monitors & Dual Callbacks
1 out of 2 callbacks stops connecting

Conrad Sallian, Administrator (Posts: 1611)

May 29, 2015 9:39:10 pm EDT

Hello Larry,

That's correct. Let me ask our 2nd tier support and developers about this and I'll get back to you soon.

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Remote with Dual Monitors & Dual Callbacks
1 out of 2 callbacks stops connecting

Conrad Sallian, Administrator (Posts: 1611)

May 29, 2015 7:05:06 am EDT

Hello Larry,

Do both connections use the same port?

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Pass-through Authentication

Conrad Sallian, Administrator (Posts: 1611)

May 27, 2015 3:48:45 pm EDT

Hello Michael,

This is already on our roadmap. We'll try to fit this into one of our upcoming updates.

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Minor "Viewing" Bug

Conrad Sallian, Administrator (Posts: 1611)

May 27, 2015 3:40:39 pm EDT

Indeed  :) I will add this to our bug-tracking list. Hopefully we'll fix it very soon because we are going to release an update these days anyway. The update fixes the Ctrl+Alt+Del issue that was reported here on the forum recently.

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Minor "Viewing" Bug

Conrad Sallian, Administrator (Posts: 1611)

May 26, 2015 4:37:00 pm EDT

Hello Michael,

I couldn't reproduce it. Need one clarification though:

4. Right-click and un-check "Ping"

You mean right clicking on the connection -> Auto-ping -> Disable? Or anything else?

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Pass-through Authentication

Conrad Sallian, Administrator (Posts: 1611)

May 26, 2015 4:28:59 pm EDT

Hello Michael,

Thank you for your questions.

Autosaving usernames and passwords doesn't work for Windows Security yet. Only for Remote Utilities Security. More about authorization.

So the connection properties fields that you mentioned work only if RU Security is chosen on the Host side.

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Black Screen on FULL MODE
Windows XP black screen winlogon

Conrad Sallian, Administrator (Posts: 1611)

May 26, 2015 4:23:29 pm EDT

Hello Picon,

I will respond via tickets to avoid duplicating answers.

Thanks.

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Android remote connecting
Automate the host and properties

Conrad Sallian, Administrator (Posts: 1611)

May 22, 2015 4:02:26 am EDT

Hello John,

On a MOBILE client - sounds like you are saying this is not possible.

I will clarify this with our developers just in case, but I have never actually seen nor remember any such option.

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Android remote connecting
Automate the host and properties

Conrad Sallian, Administrator (Posts: 1611)

May 21, 2015 9:42:14 am EDT

Hi John,

There is no documentation for mobile clients yet, mostly because they are quite simple in their use and not very feature-loaded. But we'll add a mobile section to our documentation pretty soon.

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Android remote connecting
Automate the host and properties

Conrad Sallian, Administrator (Posts: 1611)

May 20, 2015 7:33:24 pm EDT

Hello John,

Thank you for your message. I'm not sure we know the answer. And even if that's possible at all.

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