This feature will be included in the next major update of the mobile version which is the priority we are currently working on.
In general, why doesn't the toolbar at the top/middle of the screen appear in the Android version of Viewer as it does in the Windows version of Viewer?
Not all features can be implemented the same way as they exist in the desktop version. Yet, we will do our best to include as many important features in the mobile update as possible. One of them is a full-fledged address book compatible with the desktop Viewer's address book.
There is the current stable version 220.127.116.11 available from the regular download page, and a new beta version. In a few days we are going to roll out the final 6.9 release and this new version will replace version 6.8.
Unfortunately, we do not provide earlier versions. We always recommend that you use the latest version, on both sides (Viewer and Host). Otherwise, we cannot guarantee that the bug you may encounter is something new and not just a known bug that is already fixed in a subsequent update.
I don't know the difference between "mini chat" and "full chat" (they look rather same to me), but for the sake of clarity, I right-clicked the connection and called "chat" mode, then minimized the chat window.
I am sorry for not making it clear. The mini-chat is just an extension to the regular chat mode that you ran. Mini-chat looks like a panel at the right hand side of the Full Control window. It allows you to chat during a remote session without switching to the dedicated chat window. Here is more about the mini chat.
EAV'd again in most generic of all circumstances. Simple attempt to connect to a remote system, auth is from the same domain the remote is a member of. No other domain controllers online.
I think that it is time that we suggest having a remote session and helping you out directly. Unfortunately, there are no other ideas why this might be happening and we need to see your setup with our own eyes.
If this is an option for you, please let us know at firstname.lastname@example.org and we will discuss the details.