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(public ID server) Connections Constantly Dropping

Conrad, Administrator (Posts: 1752)

Apr 10, 2018 5:00:23 am EDT

Hello Chad,

As it turned out, the above-mentioned issue has nothing to do with the self-hosted server so it doesn't need updating.

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(public ID server) Connections Constantly Dropping

Conrad, Administrator (Posts: 1752)

Apr 08, 2018 6:39:40 pm EDT

Tom Davis wrote:

The old version of RU Server download is all that is available, Version 2.6.0.3, August 26, 2017.
Conrad, Can please clarify your response, when will the update apply to RU server download?
Thanks

Hello Tom,

RU Server hasn't been updated. What was updated is our public server infrastructure. So we are asking everyone who contributed to this thread with the "online/offline" problem to report if the problem has been resolved now.

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(public ID server) Connections Constantly Dropping

Conrad, Administrator (Posts: 1752)

Apr 08, 2018 5:39:29 pm EDT

We encourage everyone to try the current version now that we have updated our public servers and eliminated the cause of this offline/online behavior. At least our in-house tests show that everything should be working now. Your feedback is important for us.

Thank you.

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(public ID server) Connections Constantly Dropping

Conrad, Administrator (Posts: 1752)

Apr 08, 2018 12:39:01 pm EDT

Hello everyone,

We have just finished implementing fixes to our servers and updated the server software. Please, try using Remote Utilities now (the latest version 6.8.0.1) and let us know if the issue persists.

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Unknown error when saving MSI

Conrad, Administrator (Posts: 1752)

Apr 07, 2018 9:15:28 am EDT

The issue has been fixed. Please, try building your package again and let us know if there are any problems.

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Unknown error when saving MSI

Conrad, Administrator (Posts: 1752)

Apr 07, 2018 9:15:10 am EDT

The issue has been fixed. Please, try building your package again and let us know if there are any problems.

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Unknown error when saving MSI

Conrad, Administrator (Posts: 1752)

Apr 07, 2018 8:08:57 am EDT

Hello ,

We are currently looking in to this issue and trying to reproduce it. We will keep you updated.

P.S. To avoid duplication on the forum I will remove another topic with the same subject.

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Unknown error when saving MSI

Conrad, Administrator (Posts: 1752)

Apr 07, 2018 8:07:44 am EDT

Hello Michael,

We are currently trying to reproduce the issue. We will keep you updated.

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Unknown error when saving MSI

Conrad, Administrator (Posts: 1752)

Apr 07, 2018 4:28:27 am EDT

Also, for experiment's sake could you switch to the English interface language and try the same process. Let's see if this issue is about the language file.

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Unknown error when saving MSI

Conrad, Administrator (Posts: 1752)

Apr 07, 2018 4:26:42 am EDT

Hello,

Thank you for your message.

In this happening on the same computer or on different computers? Could you please try running the process on another computer (or virtual machine) and also try saving to a different directory.

Please, let us know if the issue persists. Thanks.

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