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IOBit Malware Fighter Pro 6.3 Reporting Threat

Conrad, Administrator (Posts: 2110)

Nov 06, 2018 3:34:11 am EST

Hello Alan,

Thank you for your message. Yes, please submit a FP report to IOBit. This is obviously a false detection.

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Ru 6.9 detected by Mcafee EndPoint Security

Conrad, Administrator (Posts: 2110)

Nov 05, 2018 7:04:42 am EST

Hello Barced,

Thank you for the report. We will immediately contact McAfee and submit a false positive removal request.

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Viewer menu resolution is too small to read

Conrad, Administrator (Posts: 2110)

Nov 05, 2018 6:53:57 am EST

Hi Steven,

I'm glad to hear you resolved the issue.

how do I mark this as solved?

There is no need for that, here in the community we usually just keep the topics open.

Thanks!

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Viewer menu resolution is too small to read

Conrad, Administrator (Posts: 2110)

Nov 05, 2018 3:02:20 am EST

Hello Steven,

You could try the following trick. Enable "Override DPI scaling" in Viewer shortcut properties, as shown on the screenshot below:



Hope that helps.

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Unable to login with NT security

Conrad, Administrator (Posts: 2110)

Nov 05, 2018 2:59:05 am EST

Hello,

Thank you for your post.

Did you enable and set up Windows security authorization method on the remote Host?

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Viewer menu resolution is too small to read

Conrad, Administrator (Posts: 2110)

Nov 02, 2018 11:49:50 am EDT

Hello Steven,

Thank you for your message.

Is it the native resolution for the monitor? Also, do you have any custom DPI/Scaling settings or are they Windows default?

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Two users unable to connect at the same time?

Conrad, Administrator (Posts: 2110)

Nov 02, 2018 11:48:20 am EDT

Hello Joel,

Thank you for your post.

Viewers cannot communicate directly with each other. If you are connecting from different Viewers to two different Hosts there is nothing common between these two connections and they cannot affect each other.

Are  you  RDPing to the same Host (I mean the RDP mode) or different Hosts? What happens when you use the Full Control and View mode instead?

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Unable to enter the password in the password field

Conrad, Administrator (Posts: 2110)

Oct 31, 2018 5:48:59 pm EDT

Hello Clare,

Thank you for your message.

From looking at the screenshot I can assume that you have DPI/scaling settings different from the default ones. I mean Windows Control Panel -> Display settings.

Is that the case?

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FR: Linux, Mac - Host

Conrad, Administrator (Posts: 2110)

Oct 31, 2018 12:53:37 pm EDT

Hello James,

Viewer for Mac, new mobile client for iOS/Android (with full fledged address book) as well as [possibly] Viewer for Linux will see the light at the same time since they are based on the same code framework. This is something we are already working on. I cannot give any ETA , unfortunately.

Don't hesitate to ask me if you have any questions.

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6.9 msi disappears

Conrad, Administrator (Posts: 2110)

Oct 29, 2018 3:45:32 pm EDT

Hi David,

That's valuable information. We'll immediately contact Comodo and ask them to remove the false positive.

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