Conrad Sallian's community posts

dateno1 wrote:

License is changed?

Hello,

Yes, in the new version the Online option of the configurator is only available for paid users. We no longer allow free and trial users to build a package signed with our digital signature.

Let me know if you have any other questions.

Hello,

Thank you for your report.

Quickly tested this case on a Win 11 machine, it works. Here is a video https://www.remoteutilities.com/test/ru-server-reg.mp4  

Please, let us know if you still cannot make it work on Server 2019.

P.S. There isn't any difference between which Windows version (workstation or server) you use. At least it shouldn't be.

On a related note, is there an easy way to get and install latest version of Agent?

There is a permalink which always points at the latest Agent version:
https://www.remoteutilities.com/download/agent/

Hi Mark,

Yes, File Transfer mode won't work if you are connecting from v7 to v6. Version 6 is still avialable for download though. You can find it here.

Sorry for the inconvenience with File Transfer. Unfortuantely, in order to fix some issues with this connection mode (namely, slow folder browsing) we had to re-write it from scratch in version 7. Hence incompatibility.

Hello Søren,

Thank you for your message.

When I write not working it means that the MSI configurator is not working, to be more specific the online configuration is greyed out!

The Online configurator will not work for free license users. This is a preventive measure to reduce the abuse of the program (namely, the digital signature since the output file returned by our server is digitally signed) by malware builders.

We understand everyone's frustration but that was necessary. The Online option now only works with the paid version.

Also, I recommend that you always use the latest version available. As of this writing (Jan 3, 2022) it's version 7.1.1.0.

Thanks.

Hello,

Please, make sure that you specified your RU Server address and port in Agent Internet-ID settings. Perhaps, your Agent still points at our default server instead of pointing at your RU Server.

Hope that helps.

Hello Dateno,

Thank you for your message.

The "Online" option of the MSI Configurator doesn't work with free and trial license. It requires a paid license.

Pepa Kokes wrote:

The message is not removed for my reverse (but still direct) connection, even though I am on 7.1.1.0. Doesn't bother me much AND I rather think that reverse connections should display the message (they are as easily exploitable as the Internet-ID-based connections), but it's clearly not true that "We have removed the notification for direct connections" - not for *all* direct connections you didn't.

Hi Pepa,

Strictly speaking, yes, a callback connection is also a direct connection. Yet, ever since Internet-ID was introduced the callback connectivity is very rarely used so when we say 'direct connection' we mean Viewer-to-Host direct connection only.

Thanks.

Hello David,

1. It has a far fewer area than T.V.'s nagging "Buy me" windows that you can observe in their "free-for-personal-use-only" version.

2. It is opaque enough to be discernible by most of the remote users who need to be warned about a remote connection to their computer.

3. The message doesn't interfere with other apps and windows, it can be "clicked through".

Besides, the message is only visible if the connected Viewer is registered with a free license or is in the trial mode. We had to introduce this change - it was just too easy to abuse it with the "out-of-the-box" version, at no cost.

We understand your frustration. Perhaps, RU Free is not good enough for you. We kindly ask you not to discuss competitor programs on our forum - see our forum rules, p.4.

Thank you.

Hi Matthew,

Yes, server 3.2.0.0 was a fix for the reported issue so it should work. Anyway, don't hesitate to send us a message if there are still any issues.

Thanks.