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Host stop after reboot

Conrad, Administrator (Posts: 1596)

Dec 07, 2016 12:02:45 pm EST

Hi Jason,


I haven't experienced this myself and my hosts don't have A/V. Just from watching the Beta thread.

Antivirus software is the main suspect whenever there are issues of this sort. But let's see if it's true. I can only say that we fixed everything that was promised during beta testing, but this could be another bug.

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Host stop after reboot

Conrad, Administrator (Posts: 1596)

Dec 07, 2016 12:00:09 pm EST

Philippe,

Please, try uninstalling the Host completely, then install the Host and see if the issue still there. Don't touch ESET for now, let's just see if it caused by corrupted installation or else.

Looking forward to your reply.

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Host stop after reboot

Conrad, Administrator (Posts: 1596)

Dec 07, 2016 11:55:39 am EST

Hello Philippe and Jason,

Is there any antivirus software installed on the Host PC?

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New iOS viewer for v6.5 (with address book)?

Conrad, Administrator (Posts: 1596)

Dec 07, 2016 6:24:14 am EST

Hi Ashley,

Thank you for your message. We are going to start the work on the mobile version right away. The update is coming beginning next year, but I cannot give any ETA unfortunately.

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[ Closed ] Version 6.5 BETA

Conrad, Administrator (Posts: 1596)

Dec 06, 2016 2:57:24 pm EST

Remote Utilities 6.5 has been released. I'm closing this topic - feel free to post your messages on the general forum.

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[ Closed ] Version 6.5 BETA

Conrad, Administrator (Posts: 1596)

Dec 05, 2016 8:27:16 am EST

Hello Ron,

Thank you for the kind words!

Regarding all those BitDefender issues and issues with other a/v software - we'll do our best to get rid of them as quickly as possible by submitting false positive reports.

The final 6.5 release is upcoming in a couple of days.

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[ Closed ] Version 6.5 BETA

Conrad, Administrator (Posts: 1596)

Dec 03, 2016 9:32:20 am EST

Hi Ashley,

The beta 4 was going to be the last beta anyway. We are planning on rolling out the final release the upcoming week (in a few days).

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Restricted Cusor Movement on Host
Host unable to use cursor during remote connection

Conrad, Administrator (Posts: 1596)

Dec 03, 2016 3:53:03 am EST

Hello Lou,

This can happen if you still move (or accidentally move) your cursor. So long as you do no move it the remote side can move their cursor without the snapping effect.

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[ Closed ] Version 6.5 BETA

Conrad, Administrator (Posts: 1596)

Dec 03, 2016 3:37:57 am EST

Hello Ashley,

We checked and indeed there is a bug. We'll fix it in the final release.

Thank you!

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[ Closed ] Version 6.5 BETA

Conrad, Administrator (Posts: 1596)

Dec 02, 2016 3:38:30 am EST

Hello Ashley,

Is it the same computer? What operating system?

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