Conrad Sallian's community posts

na na wrote:
Hi Quick question, how was this resolved? Uninstalling the third party software?

It can be uninstalling, but it also can be tweaking its settings (if possible). For example, if antivirus software get into the way of how Remote Utilities works, you can add RUT installation folders as exceptions to the antivirus program.

It can be a corporate firewall which cannot be turned off by the user. The advantage of GMS is that it allows you to use a single port not blocked my most corporate firewalls, such as port 443. But you need to manually set that port in the GMS settings first, because it's not by default.

nikkil wrote:
Hi. Sorry to bump this but I just wanted to know if this feature is possible. And if it's a yes, how can this be done?

You need to run the Full Control and View mode. While in this mode, move your mouse pointer closer to the top edge of the Full Control screen - a toolbar will slide down. Click on the settings (the Gears icon) and enable 'Capture sound' option in the settings window.

In one of later releases we'll refine this feature. Most likely we'll make a separate "Get remote sound" connection mode.

Hi Merphy,

Try to restart the remote PC (PC-2).

nikkil wrote:
Thanks. Wine looks like open source and might be a tough one to set up. Has anyone tried to set this up yet?

Wine is no more touch to set up than Linux. It's the matter of choice though - if one uses a Linux they should be ready to do some manual labor.  :)

nikkil wrote:
Hi. I checked the link. I still can't find anything written that quick connect is part of Enterprise, is it?

Technically speaking, it's part of the product itself. Agent (former Quick Connect) is a Host module that can run without installation and administrative privileges. It is registered the same way you register a Host (using either a Free or an Enterprise license key).

nikkil wrote:
Feature request: Would be nice to have this may installed on a modem to get this functionality possible? Might be a huge work though.

Yes, that's an enormous amount of work and is something way different of our main specialization.  :)

The version with Polish and Hebrew localization is live. Kudos to Janusz and שי - צוות נתיב.  8)  :)

nikkil wrote:
Tested this to see it for my self. Worked like a charm. Is this posted in a guide somewhere?

No. We let our users figure that out by themselves. (just kidding  :) )

nikkil wrote:
That was nice. Just curious, which version is this by the way?

The callback feature is available in any version of Remote Utilities. But it is recommended to always have the latest version installed. The latest version as of this writing is v.5.4. Download.

P.S. We don't keep a list of previous versions for download on our website. What you download from the Download page is always the latest available stable version.