IT Spec wrote: I have noticed that the problem with the remote screen occurs when I try to use the RUT protect (passwd) and shared secret simultaneously. Also I forgot to say that I connect to the remote client with internet-id through gms server in LAN with the same subnet. But when I use just the RUT security on the remote client -there is no problem.
Whether Full Control/View mode shows the remote desktop or not has nothing to do with a specific connection type (be it via a gms server or otherwise).
Here's what you can try to do. Erase this registry key on the remote PC:
and then re-configure the Host settings (pls, don't touch those you are not sure of) and re-create a connection in the Viewer. Then try to connect.
Now you don't need a bundled purchase. Simply select which pricing model is better in your situation (here's the calculator https://www.remoteutilities.com/buy/). The functionality of the product is the same in both models, only the charging method is different.
Not exactly. :) The Pro (or rather Commercial license, as we call it) is good for as many PCs as you purchase the license for.
If you purchase the license on a "per remote PC" basis for, say, 100 remote machines, then you can install and register the Host on 100 remote machines.
If you would rather prefer to pay on a "per operator" basis, then you need to pay only for the number of admin machines (Viewer machines) that will be working simultaneously. The number of remote installations will be unlimited.
Right now the Host can automatically "call back" the Viewer by its IP address or DNS name, if you set up a call back connection (see Callback connection). Is that what you mean or do you mean something else?
We are planning to add a fully-fledged address book sync (and also a web account too) in one of the next releases. As for rights management for address book records - that's also a good idea. We'll see what we can do in this respect.
UPDATE: We have simplified our licensing even more. Now if you purchase a commercial license you only need to choose a preferred pricing model: per operator or per remote PC. Program functionality is the same for both pricing models (i.e. full functionality of Remote Utilities).