IT Spec wrote: I have noticed that the problem with the remote screen occurs when I try to use the RUT protect (passwd) and shared secret simultaneously. Also I forgot to say that I connect to the remote client with internet-id through gms server in LAN with the same subnet. But when I use just the RUT security on the remote client -there is no problem.
Whether Full Control/View mode shows the remote desktop or not has nothing to do with a specific connection type (be it via a gms server or otherwise).
Here's what you can try to do. Erase this registry key on the remote PC:
and then re-configure the Host settings (pls, don't touch those you are not sure of) and re-create a connection in the Viewer. Then try to connect.
Now you don't need a bundled purchase. Simply select which pricing model is better in your situation (here's the calculator https://www.remoteutilities.com/buy/). The functionality of the product is the same in both models, only the charging method is different.