Conrad Sallian's community posts


[resolved] wake on lan windows 8.1 pc

Conrad Sallian, Support (Posts: 3099)
Jan 16, 2014 10:21:44 pm EST
Hi Michael,

A more specific question - is that issue with Windows 8.1 only? Can you wake up and connect to other editions (e.g. 7, Vista, XP)?  

[resolved] wake on lan windows 8.1 pc

Conrad Sallian, Support (Posts: 3099)
Jan 16, 2014 9:37:46 pm EST
Michael,

Does it wake to a fully operational state (i.e. the discs are working and the monitor lights up)?

Also, can the IP address change after wake-up? For example, if the DHCP server is used in the network and the PCs receive IP addresses dynamically.

Gateway Mediation Server & RU Servers

Conrad Sallian, Support (Posts: 3099)
Jan 15, 2014 12:18:00 pm EST

Michael Peer wrote:
Can I change to your servers remotely or do I need to physically be at the host computer?

You mean, via Remote Utilities connection? You can. However, you might need to reboot the computer in order for the Host to restart and apply the settings. Try to test it without rebooting first.

Gateway Mediation Server & RU Servers

Conrad Sallian, Support (Posts: 3099)
Jan 15, 2014 11:26:30 am EST
Hello Michael

It's "either..or". Unfortunately, there's no failover mechanism to automatically switch to a default server when the GMS is down. This would add more complexity as it seems at first.

I recommend using the default server if there is a slightest possibility that the GMS PC is unavailable. We constantly monitor our mediation servers and they are located in industrial grade data centers. If they are down (which is very rare and mostly due to maintenance for a very short time) we are notified immediately and can take all measures necessary.

[Implemented in v.5.6] Popup of logged users

Conrad Sallian, Support (Posts: 3099)
Dec 11, 2013 10:37:04 am EST
Hi Thomas,

Just in case I didn't reply to you via e-mail, I'm also answering here.

Some news about the futur version of the Host ? 8)



It's coming late December.

Another suggestion : for each connection, show the current logged user (login), it will be very usefull !

Could you please elaborate on that? Do you mean showing the login/user in the notification panel at the bottom right corner of the screen?

Thanks.

[Implemented in v5.6] Installation Landing Page

Conrad Sallian, Support (Posts: 3099)
Dec 11, 2013 10:34:48 am EST
Hi Tom,

Also answering here :) Yes, it is confirmed that we will remove the landing page in this upcoming release. I agree that it's a real nuisance for customers.

API

Conrad Sallian, Support (Posts: 3099)
Dec 10, 2013 2:55:42 pm EST
Hello,

Sorry for the late reply. Something went wrong with forum notifications.

No, we don't yet have API. Perhaps in the future. But we do have command line parameters.

Agent mass distribution

Conrad Sallian, Support (Posts: 3099)
Dec 10, 2013 5:36:55 am EST
Hello,

It's the Host rather than Agent that you install, because it's only the Host that can be configured using the Standard MSI and One-Click installer options.

Anyway, you make a good point here and we'll definitely consider including this feature to our roadmap. Thanks!

Massive "Send Message"

Conrad Sallian, Support (Posts: 3099)
Dec 10, 2013 5:30:49 am EST
Andrea,

We have the broadcast message feature on our roadmap and will implement it in one of the nearest releases.

Thank you.

[resolved] Wake On Lan

Conrad Sallian, Support (Posts: 3099)
Dec 10, 2013 5:26:13 am EST
Hello Thomas,

The WOL uses UDP port 9 (see this article about Wake-on-LAN)

Hope that helps.