Conrad Sallian's community posts

[resolved] Reboot into safe mode

Conrad Sallian, Support (Posts: 2938)

Oct 31, 2012 1:29:24 pm EDT

Version 5.4 has been released. Now you can reboot in Safe Mode with networking by simply ticking a check box in the Power Control connection mode.

[Implemented in v.5.4] Print locally a remote document

Conrad Sallian, Support (Posts: 2938)

Oct 31, 2012 1:23:19 pm EDT

Remote printing has been implemented.

Host security password

Conrad Sallian, Support (Posts: 2938)

Oct 28, 2012 3:47:04 pm EDT

nikkil wrote:
Looks good for a work around. Any possibility that this will be included on the script? Like adding the script to delete the old entry at the registry?

We are planning to add "Also delete settings" option to the Host uninstaller.

Host security password

Conrad Sallian, Support (Posts: 2938)

Oct 13, 2012 6:45:54 am EDT

Hello, Effi

To completely erase old settings including Host password delete this registry key on the host machine:

HKEY_LOCAL_MACHINE -> SYSTEM -> RemoteUtilities

Free Edition users, please read this

Conrad Sallian, Support (Posts: 2938)

Oct 03, 2012 4:16:46 am EDT

Hello Marceli,

That was probably a brief server outage. Try to register now, it should work.

Support for Intel AMT KVM

Conrad Sallian, Support (Posts: 2938)

Sep 25, 2012 4:19:11 am EDT

Hello Peter,

Thank you for your suggestion. We'll see what we can do about it. :)

[resolved] Installation

Conrad Sallian, Support (Posts: 2938)

Sep 22, 2012 5:04:00 am EDT

Hi Dave,

You mean the Host module, right? In networking terms the Host is the "server" while the "client" is the Viewer (client-server model). Just clarifying terms.

Yes, you can push-install the Host to remote PCs provided that you are in a Windows domain network. Use the "Remote Install" tool available in the Viewer.

[resolved] Fatal Freeze / Crash when using the viewer with capture sound enabled on Windows 7 Starter Nettbook.

Conrad Sallian, Support (Posts: 2938)

Sep 18, 2012 3:04:12 pm EDT

Hi Levett,

Thank you very much for detailed information. Usually, such issues signify that something is wrong with hardware drivers. I recommend updating sound and video drivers to the freshest version and see if it helps.

Thanks!

[resolved] MSI email notifications

Conrad Sallian, Support (Posts: 2938)

Sep 12, 2012 11:27:14 am EDT

Hello,

There are no limitations in the program as for sending an e-mail. Did you check your Junk folder in the Verizon account?

[resolved] RDP

Conrad Sallian, Support (Posts: 2938)

Sep 07, 2012 10:02:53 am EDT

John,

RDP connection mode doesn't work via callback connection or Internet ID. We are planning to make RDP working via those some time in the future.

What I have observed with other remote software is they normally setup there server to listen on port 80 & 443 as they know that most firewall administrators will at least allow these 2 ports for outgoing connections.

We didn't use ports 80 and 443 by default for a reason - Remote Utilities is often used not only for administering workstations but servers as well. To avoid port conflicts with server software that might listen to those ports, Remote Utilities uses port 5650.

BTW, you can change that port manually in the Host settings, if necessary.

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