Pauline's community posts

Hi Malcolm,

Thank you for your message.

We still have the mobile Host for iOS/Android in our wishlist, however, right now our priority is releasing a stable version of Remote Utilities for Mac/Linux. Unfortunately, we can’t provide any specific ETA for the mobile Host.

Let us know if you have more questions.

Hi Cosmos,

Thank you for your message.

I’ve checked on your request with our development team, and they’ve confirmed that the Flatpack version of Viewer for Linux will most likely be added in our future updates.

Let us know if you have more questions.

Hello Phil,

Thank you for your message.

Clipboard copy/paste functionality is definitely planned and will be available in the final stable release of Remote Utilities for Linux/Mac.
Unfortunately, we're not able to provide a specific ETA for that release just yet.

Hope that helps.

Hello Fabrizio,

Thank you for your message.

Yes, of course, you can simply install Host instead of Agent - you must have admin privileges to install Host and runs as a SYSTEM service which allows you to perform tasks requiring admin rights.

Let us know if you have more questions.

Hello Hal,

Thank you for your message.

This sounds like an issue might’ve been caused by some antivirus software activity. Could you please make sure to add the Host installation folder to the exception list of your a/v software following this guide and, perhaps, reinstalling Host from scratch as described here. After doing all of the above, please try connecting to your Host once again and see if it works this time.

Hope that helps.

Hello Konrad,

Thank you for your message.

Have you already tried using the Execute connection mode? It sounds like it might be just what you’re looking for from your description.

Let us know if you have more questions.

Hi Konrad,

Thank you for your message.

We appreciate your feedback and the provided details - I will make sure to forward your inquiry to our developers for a review to see whether it’s viable for us to implement any of this.

Let us know if you have any other questions.

Hello Ling,

Thank you for your message.

Could you please double-check that you already have the Sound capture option enabled for this remote Host? Here’s a quick guide on how you can do that.

Let us know if you have more questions.

Hello,

Thank you for your message.

You can add your own logo and a welcome message to the Agent window following this guide. You can instantly preview the result as well.

Let us know if you have any questions.

Hello Shawn,

Thank you for your message and confirming the issue.

I will have to double-check with our development team whether they were able to reproduce the issue and if we can expect a fix for it in the next update.

I’ll get back to you with an update on this shortly.