Conrad Sallian's community posts

Hello Basil,

Do you open a mapped drive on the local or remote PC?

Hello Lou,

Do you mean the slow opening of remote directories in the File Transfer mode or something else?

Looking forward to your reply.

Hello Jason,

You need to look in the Host look and see what it says. It looks like there may be connectivity errors there. Here is how locate the log https://www.remoteutilities.com/support/docs/host-log/

Hi Vasilis,

But will this option stay in future releases?

Yes, certainly.

Hello Vasilis,

We included an option to switch to the old method in connection properties. See the checkbox  "Use legacy keyboard input model":



Hope that helps.

Hello Mark,

Thank you for your message.

Sorry, but there is no such feature and no plans to add it. Instead, there is a file transfer mode.

Hello Steven,

Unfortunately, the PIN feature isn't supported yet on the mobile client side. We will definitely include it in the update mobile client when it is released.

Hello Petar,

Could you please tell us what happened? Perhaps, we can assist.

Hello Keith,

There is a possible workaround - please, try enabling "Use legacy capture mode" in the Host settings. You might need to restart the Host after that.

And another question - did you enable the new PIN feature in the server settings?