Conrad Sallian's community posts


[resolved] Right-click on Mouse for Menu is not working

Hello Shawn,

Try to enable "Capture alpha-blending windows" and see if the right menu is visible with that feature on.

[resolved] Remote Execute in hidden mode does not work.

rafael rafa25 wrote:
Hello good day at version 5.5 as I hide the icon in the taskbar? as it appears in windows 7 I wanted to stay hidden.

Hello,

Your question has already been answered in this thread. Please, do not duplicate messages.

Thank you.

[resolved] Is it possible to create an executable that go through the machine id...

rafael rafa25 wrote:
Hello good day at version 5.5 as I hide the icon in the taskbar?

You can hide the Remote Utilities Host icon in Host Settings -> Options -> General tab. Just uncheck the "Show icon in system tray" check box.

Please, note that this feature is only available in the commercial edition of Remote Utilities and not available in the free edition.

UPDATE: Starting 2015 hiding Host tray icon is no longer possible in Remote Utilities.

Unable to connect using Internet ID

Seems like network interface binding is on. Please, check Host settings -> Options -> Network tab. The "Bind to IP" option should be set to "Any interface".

MSI Configuator Tool error: is not an actual MSI-package of the RUT Host

Hello Peter,

Thanks for your report. Indeed, the background won't save. We will fix it soon.

MSI Configuator Tool error: is not an actual MSI-package of the RUT Host

Hm. That should have been the only reason. Anyway, we'll check it out and I'll get back to you soon.

What is the operating system on the Viewer PC and the type of package you want to build?

MSI Configuator Tool error: is not an actual MSI-package of the RUT Host

Hello Peter

When building a one-click installer or an agent, you need to uninstall the Host on the Viewer machine.

Install the host with internet restriction

I see. Well, we'll eliminate that issue altogether when we replace the site opening in a browser with a simple message.

Anyway, thank you for bringing our attention to this issue.

Install the host with internet restriction

when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.

Internet connectivity (and hence the website being displayed or not displayed) has nothing to do with successful one-click installation. The Host installs anyway - you can check that for yourself by opening the Windows Start menu or (if you selected not to install Start menu icons) by looking at the process list for that computer.

Hope that helps. Let me  know if you need more assistance.

P.S. We'll soon replace opening the website with displaying a simple message window.

Install the host with internet restriction

Hello,

First of all, this software it’s great!! I’m impressed about speed and ease-of-use.

Thank you very much for the kind words.  8)

I just have a question: is it possible not to show the web page of remote utilities after installation? I’m trying to install the host on my pc at work, but because of internet restriction when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.

Are you installing from a custom built one-click installer (prepared in MSI Configurator)?