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FR: New Functionality

Conrad Sallian, Administrator (Posts: 1976)

Jun 05, 2013 5:22:34 am EDT

Thank you for your suggestions. We will add them to our wishlist.

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Drag and Drop File Transfer

Conrad Sallian, Administrator (Posts: 1976)

May 31, 2013 3:11:47 pm EDT

Hi Stephan,

I could now test the drag and dr op function successfully. The mistake was up to me, I didn’t press the button long enough to drag and drop. After 2-3 seconds pushing the button drag and drop works.

Yes, it is advised to hold the button pressed for a while to let the program do the drag-n-drop.

Is it possible to implement a "copy and paste" function in later versions?

This is a complex question. Currently there's automatic clipboard sync but only for simple text. As for files transfer, this copy/paste command would actually duplicate what is already available in the File Transfer mode (you an create directory shortcuts there, btw). But we'll think over your suggestion anyway. Thank you!

Remote Utilities runs continuously stable. No problems

We are glad to hear Remote Utilities worked out for you. :)

Is it possible to buy a discounted version for schools / non-profit Organisation?

Yes, we normally provide a discount to educational institutions and non-profits. Please, send a message at sales@remote-utilities.com.

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Drag and Drop File Transfer

Conrad Sallian, Administrator (Posts: 1976)

May 30, 2013 10:09:02 am EDT

Stephan,

We tested the file drag'n'drop on those configurations/OSes - everything works.

On the remote PC do you run the Host or the Agent? That might make the difference.

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Drag and Drop File Transfer

Conrad Sallian, Administrator (Posts: 1976)

May 30, 2013 5:17:17 am EDT

Hi Stephan,

You are trying to drag some file (say, .DOC, or .XLS, or .TXT) from remote desktop onto the local desktop, correct?

OK, we'll test it once again here on the configuration that you listed. Thanks!

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Drag and Drop File Transfer

Conrad Sallian, Administrator (Posts: 1976)

May 28, 2013 9:07:13 am EDT

Hi Stephan,

Stephan Schulze wrote:

Viewer: Win7x64_sp1 / 5.5 beta 1
Host: Server2008R2 / 5.5 beta 1

Drag and drop works only with text content, documents/files are not copied.
Am I doing anything wrong or is this not supported?

best regards

Stephan

Could you please be more specific and let us know what you mean by "text content" vs. "dcuments/files" here?

You are trying to drag some file (say, .DOC, or .XLS, or .TXT) from remote desktop onto the local desktop, correct? Or are you trying to do anything else?

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Minimize, Restore, & Close Not Working

Conrad Sallian, Administrator (Posts: 1976)

May 24, 2013 9:31:09 am EDT

Mark,

Just tested on Win 7, all the buttons work. The click on the Minimize button by default minimizes the program to the tray. You can disable that behavior in Viewer Options.

If the problem persists we can organize a remote session to see what happens.

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Version 5.5 Beta Testing

Conrad Sallian, Administrator (Posts: 1976)

May 23, 2013 3:55:00 pm EDT

Hello Tom,

Tom Krawiec wrote:
Will this version resolve the issue of a client upgrade installing the start menu and virtual printer options even though the package created specifically states to NOT install the start menu or virtual printer?

Not yet, but we'll try to fix that by the Beta 2.

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Minimize, Restore, & Close Not Working

Conrad Sallian, Administrator (Posts: 1976)

May 23, 2013 11:49:16 am EDT

Hello Mark,

What operating system did you install the beta Viewer on?

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Drag and Drop File Transfer

Conrad Sallian, Administrator (Posts: 1976)

May 21, 2013 8:47:02 pm EDT

Hi Weston,

Why, Remote Utilities already provides drag'n'drop.

What is the version you are referring to? Is it the Beta or the stable one?

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Version 5.5 Beta Testing

Conrad Sallian, Administrator (Posts: 1976)

May 21, 2013 9:24:37 am EDT

Hi Thomas,  :)

User can close a connected user, but he hasn't the primary control on his mouse. It seems logical that the physical user has the primary control on his mouse/keyboard right ?

In the future we are going to implement handing the mouse control over to the remote user when they touch their mouse.

User doesn't know who is trying to connect to his computer, can you add the login name + computer name ? (So, into the right-corner area too )

OK, we will add RUT Security login info (the logins that you create when using Multiple Users and Permissions feature) as well.

Do you permit us to move the right-corner area ?

Actually, the position of the window is automatically calculated depending on the remote monitor resolution. As of now it's not possible to manually edit the position, unfortunately.  :)

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