So far I couldn't find a way to see all Hosts/Agents connected to an RU Server from the Viewer, maybe I missed something, but it would be something that's very useful to have, i.e. Creating a `New` Category in which all the PCs not previously added would show up
This is how the auto-import feature works in RU Server. This is how to set it up (provided you also set up address book sync, of course) .
Access permissions are set on the Host side, not the Viewer's. Yes, you right saying that there are global permissions for connection modes in Host settings:
However, you can also set user-specific permissions but in this case you must enable an authorization method that allows you to assign permissions to users. These are RU Security, Windows Security and Custom Server security. With Single password authorization though you won't be able to set permissions because there are no user accounts per se.
Here is an example on how to set permissions for a specific user in RU Security:
You can learn more about authorization methods here.
Our licensing is per concurrent tech. Therefore, with a 1-tech license only one person can work at a time from a Viewer machine. If there are 2 techs who are supposed to work simultaneously, then you'll need a 2-tech license.