Conrad Sallian's community posts

Hello Asher,

What you might need in the Host log. The Host stores it's logs in C:\Program Files\Remote Utilities - Host\Logs.

More information about logging.

Hello Asher,

Thank you for your message.

Both these options can only be possible with RU Server rather than with our default (corporate) server, for obvious reasons. We'll take a look at your suggestions and see if we can implement them in subsequent releases.

Hello,

The possible explanation is that when you restart using Power Control mode in RU, forced restart is used. That is, even if there's an unsaved work/document or unfinished process on the remote PC, the system will restart anyway.

Hello Elizabeth,

Thank you for your message.

Are you using the remote printing feature in Remote Utilities and it doesn't work properly?

Ok, thanks for the information. I'll requested our 2nd tier support regarding this, namely if there is any real difference between restarting using Windows menu and via RU.

Hello,

Thank you for the message. There is no such feature, and all restarts are supposed to work as intended. So there should be a different cause.

Is this the only Host that behaves that way?

We are going to implement powershell commands in one of the nearest releases.

iampedro wrote:

When you say middle term plans what time frame does that mean?

It means within a year.

Thank you for your suggestions.

Actually, Mac is in our middle-term plans. As for Linux, it has a lower priority but perhaps someday.

Great! Don't hesitate to ask me if you have other questions.  :)