Conrad Sallian's community posts

You probably meant portable Viewer (on the local side), correct?

Hi Jeff,

I responded in the thread you created.

Hello Jeff,

Thank you for your message. On the remote side, are you using the Host or the Agent? Also, what the operating system on the local and remote side?

Hi Jeff,

This feature is still in the works. For everything to work smooth it does require some additional changes to be made to other code. We just want to make sure that everything works properly before we release it.

Thanks.

Michael,  could you please provide the version number of Remote Utilities app that you installed?

Thanks.

Hello Michael,

I forwarded your report to our developers and asked for input. I'll keep you updated.

Thanks.

Hello Stephen,

Thank you for the kind words :)

One thing I'm unsure of is can the same PC double as a host and a viewer? Is it as simple as using one or the other utilities?

Yes. Remote Utilities main modules (Viewer and Host) work independently of each other. So  you simply need to install both on the same PC and use accordingly.

Don't hesitate to ask me if you have other questions.

Hello Frank,

Thank you for your suggestion. Very soon we will be significantly improving the address book in the mobile client and make it look very differently and much closer to how it looks like in the desktop client. That's why it doesn't make sense to make little improvements now, provided that there's going to be a big revamp soon anyway.

Hello Mike,

Currently on viewer 6.3.0.2 trying to push out a 6.2.0.1 MSI.

This looks like a version mismatch. The Viewer checks the Host's installer version against its own version before the update.

It is highly recommended that you first upgrade the Viewer to the most recent version (6.3.0.6) and then upgrade your Hosts to the same version. Having different versions of Viewer and Host can result in unpredictable behavior and issues hard to diagnose.

Hello Salam,

Nothing special. RU is fully compatible with Windows 10.

Did you try to re-install the Host on the Win 10 machine?