Conrad Sallian's community posts


Alt+Tab and Windows+Tab to local PC?

Hello John,

I suggest you stick with F12 since you use it for other things. Looks like based on default settings
Shift+F12
Shift+Ctrl+F12
Shift+Ctrl+Alt+F12
Shift+Alt+F12
are still available. And it would be nice to be settable in HotKeys like the others.

Note that, really, it does not have to be, technically, "cycle between local windows", but more like "shift focus to local window manager". Once that happens, Alt+Tab and Shift+Alt+Tab will be serviced by local window manager. As will Window+Tab and Shift+Window+Tab. This would require say Shift+F12, then let go of keys, then Alt+Tab. So it takes one separate key combo extra to start cycling. For example, what I do now, when focus is on the remote window, is click the task bar of the local windows, then Alt+Tab works locally.

This makes sense. We'll think about it on the next meeting. It is very likely that we will rework this feature anyway.

One more detail. When you do Alt+F12 (or click the icon) to go into view only, all the keystrokes STILL go to the remote window manager. Instead of that, in view only, it would be nice if
Alt + Tab
Shift + Alt + Tab
Windows + Tab
Shift + Windows + Tab
went to the local windows manager, much like they do for any other window of any other program that's in focus.

Noted. Thanks!

Alt+Tab and Windows+Tab to local PC?

Hello John,

What operating system is on the Viewer PC?

BTW, we were thinking about maybe changing the Shift to something else, like "A" key for example. Sometimes people indeed use Shift - Alt - Tab to cycle backwards and they expect to find this behavior available during RU session.

can't find app in iOS app store

Hello John,

Yes, the app is still there but some meta information requires updating. We'll update it today and then wait until Apple publishes the software. This might take a few days though.

6.3.0.4 hide host icon

Hello George,

Since AVG and Symantec never, never reacted to RMS as a virus

Sorry, this is not so. Both AVG and Symantec falsely detected our program in the past, including very recently.

Instead of proving your point to those companies, you decided to give up and remove the feature. This is a SHAME, to say the least.

There is no point in proving your point to an antivirus software company, if a hidden icon is their detection criterion for riskware/unwanted program. They won't be changing their rules for us alone.

As far as I'm concerned, version 6.3.0.3 is good enough and supports Hiding the icon. Neither of good antivirus programs ever gave me a trouble about RMS. So yours and your company excuses are lame.

Thank you for your feedback.

Can't connect to any hosts

Hello Arturo,

We enabled access for another week. Please, check your connectivity.

Don't forget to upgrade your remote Hosts using this tutorial.

can't direct connect to Agent

:)

can't direct connect to Agent

Hello John,

Apart from uninstalling the Host also please delete the registry entry:

HKEY_LOCAL_MACHINE\SYSTEM\RemoteUtilities\

Can't connect to any hosts

Harry Patel wrote:
yes. and also between uninstall n re install.

Could you please start a ticket then, so that we wouldn't go off topic in this thread? You can do so here . Or you can just start another topic in the Windows forum.

Can't connect to any hosts

Hello Harry,

Did you reboot the machine after Host installation?

Can't connect to any hosts

I usually do the "if it works don't fix it".

That's right, and that is why we notified our users beforehand.

Can you please set the access back up today so I can update the hosts???

I'm sorry, but we are planning to restore access no earlier than Thursday or even Friday. The users need to understand that it's not just a mere accidental downtime. We need to cover as many users who still have not upgraded as possible.