Anton Kalugin's community posts

Larry,

I have created a tech support ticket from your message. You will be replied shortly.

Hello Michael,

Thank you for your suggestions.

We will consider them and possibly add to our wish list.

Hello Larry,

Thank you for your message.

Could you please try to execute "ping %your_GMS_server_DNS_name% -t" command in your command line on one of your Host computers. And look at the packet's behavior when there is a disconnect.

Looking forward to your reply.

Hello Jim,

Thank you for your message

Could you please try to connect to another remote computer and check this issue. That will help us to determine the cause of the problem.

Looking forward to your reply.

Jaxtek,

We are glad, that you have found a solution  :)

Let me know, if you need further assistance.

Hello Jaxtek,

Thank you for your message.

I've already answered your support ticket.

Hello Arin,

I am sorry, I accidentally missed your question.

No, Host can't be registered with multiply licenses.

Let me know, if you need further assistance.

Hello,

I have created a tech support ticket from your message. You will be replied shortly.

David, we are glad too. :)

Hello David,

Could you please send us your Host log file. You can find it in %Your_Host_Folder%\Logs

Looking forward to your reply.