Anton Kalugin's community posts

Hello Flair,

We are currently working on it really hard, but we need a couple more weeks.

Hello Bobby,

Thank you for your message.

We already have this feature. You can read about it here:
https://www.remoteutilities.com/support/docs/manual-import-export/

Hello Bobby,

Thank you for your message.

It's a bug with a win8 OS. We will fundamentally change Blank screen feature in the next release. And it will no longer be possible to set text or anything else on the blank screen. But it will save us from many issues with this feature.

Don't hesitate to ask me, if you have any questions.

Hello,

Thank you for your message.

Could you please send us the log file of your Host? You can find it in %Your_Host_Folder%\Logs

Please try to reboot your remote PC.

Chris Kwan wrote:
This has not happened before.

You have been successfully connected to this computer before? And this macros used to work?

Hello Cris,

Thank you for your message.

Could you please try to use "Send alt+ctrl+delete" macros.

Hello,

At the moment only 2 of the 54 submitted antivirus programs detect Agent as a virus. This is a 100% false positive result and we already contacted the developers to solve this problem.
As you can see, such giants like DrWeb, ESET-NOD32 and Kaspersky already changed their response to our signatures to Program., RemoteUtilities. and not-a-virus:RemoteAdmin respectively. I think they can be trusted.

Don't hesitate to ask me, if you have any questions.

Hello James,

Microsoft Terminal Server is a third-party program which is beyond the scope of our technical support. I'm sorry for that. Please, refer to the TS documentation and Microsoft technical support for all questions related to terminal server.

Let me know, if you need further assistance

Yakov,

I am glad that everything is ok now  :)

Don't hesitate to ask me, if you have any questions.