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Multiple Monitor Tabbing/Separate windows

Anton Kalugin, User (Posts: 210)

Sep 08, 2014 1:28:20 pm EDT

Support level: Free or trial
You are always welcome, Eman ;)

Multiple Monitor Tabbing/Separate windows

Anton Kalugin, User (Posts: 210)

Sep 05, 2014 8:50:20 am EDT

Support level: Free or trial
Hello Eman,

Thank you for your message.

This solution might help you:
1. In Viewer create 2 different connections to the same Host. But give them different names (Like "Home monitor 1" and "Home monitor 2")
2. Disable Tabbed view mode (Tools -> Options -> Remote screen -> Uncheck Tabbed view checkbox -> OK)
3. Open both connections
4. Select different monitons on each connection
5. Locate connection windows on your monitors as you want

Looking forward to your reply.

Printing from Microsoft Access 2013

Anton Kalugin, User (Posts: 210)

Aug 27, 2014 3:41:47 pm EDT

Support level: Free or trial
Hello Gavin,

I've answered you in the ticket.

Authorization on Android

Anton Kalugin, User (Posts: 210)

Aug 26, 2014 1:21:59 pm EDT

Support level: Free or trial
Paul,

You should enter the password for this Host  :)

Authorization on Android

Anton Kalugin, User (Posts: 210)

Aug 26, 2014 12:58:08 pm EDT

Support level: Free or trial
Hello Paul,

Thank you for your message.

Authorization means Password. Right now mobile viewer does not suppot User/Password type of authoruzation. Only password is supported right now.

You can set up that password on Host if you right-click on the Host icon in the system tray -> settings for Host -> Settings for host -> Security -> Change password.

Looking forward to your reply.

Remote desktop artifacts

Anton Kalugin, User (Posts: 210)

Aug 24, 2014 10:20:44 am EDT

Support level: Free or trial
You are welcome  ;)

Let me know, if you need further assistance.

Remote desktop artifacts

Anton Kalugin, User (Posts: 210)

Aug 22, 2014 11:40:45 am EDT

Support level: Free or trial
Hello,

Thank you for your message.

We strongly recommend to keep your Host and Viewer up-to-date.

After the update you should enable Capture alpha-blending windows feature (Right-click on the connection thumbnail -> Proterties -> Additional properties -> check the Capture alpha-blending windows checkbox).

Looking forward to your reply.

GMS in Windows Server 2012

Anton Kalugin, User (Posts: 210)

Aug 18, 2014 6:12:29 pm EDT

Support level: Free or trial
Hello Alex,

Thank you for your message.

GMS will work perfectly on a Windows 2012 Server.

Decommisioning Old PC's - Forgot to unregister RU client

Anton Kalugin, User (Posts: 210)

Aug 18, 2014 9:22:52 am EDT

Support level: Free or trial
Mark,

10/10 means, that 10 Host are available. None of your Hosts are registered with that license.

Decommisioning Old PC's - Forgot to unregister RU client

Anton Kalugin, User (Posts: 210)

Aug 18, 2014 7:30:21 am EDT

Support level: Free or trial
Hello Mark,

Thank you for your message.

Data formating includes unregistering. So no problem there. Just remove these connections from the Viewer.

If you go for Help -> License key storage you will be able to see Total/Available license count for each key in the right column.
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