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Hi Cosmos,

1) Yes, of course.

2) In Step 4 of the configurator you select "Skip settings configuration". This will keep your current Host settings intact and only update the program files.

As always, we recommend that you never update all your Hosts at once, especially when a custom installer is involved. Instead, tread carefully and test the update on a few hosts then proceed updating clearly defined groups to ensure that everything is under control.

3)  

I presume that on the relay, the new version will keep the configured users and settings

Yes, but before you start RU server installation create a backup of your existing RU Server data files and registry entry just in case. See this KB article, the section "Where does RU Server keep its data and settings?".  

In the coming weeks we will update the portable viewer software of our teleworkers. Is that ok, or do you expect this rollout to be problematic due to incompatibilities?

If you could wait just a couple of days you can download and use/deploy version 7.0.0.2. This version will have some annoying bugs found in the 7.0.0.0/7.0.0.1 fixed.

Hi Cosmos,

What I wanted to ask is whether 6.10.x portable viewers can work ok with the new relay and the new hosts. If they could, I could postpone viewer upgrades till I'm finished with all the host upgrades on my net.

This is not recommended. We advise that you first update your Viewers and Server, and only then - the Hosts. That is the Hosts must be updated the last of all.

Hope that helps.

Hello,

Thank you for your message.

In order to keep my 6.10 settings on the existing hosts (especially whether internet-id is enabled or not and, if it is enabled, to keep the same Remote ID) I've created an MSI using the online configurator on which I've basically skipped settings creation.

You want to update some of your current 6.10 Hosts to the latest 7.0.0.3 version but keep all of their previous settings except for the preferred language, correct? In this case, when configuring the MSI package, on Step 4 - Host settings configuration select the Pre-configure radio-button and enable the General and network settings checkbox - this will invoke the Host Settings window where you can navigate to the Language tab and select Greek language. This way any remote Host you update using this MSI package keeps its previous settings - only the version and Host language are updated.

I see that the newest host supports the Greek language as well (I'll open a different thread for some notes on that one) which is great! However, since the new MSI uses the old settings, the host is run in English.

In case if you configure your MSI package using version 7.0.0.3 of Viewer, then in the Host Settings you should be able to select the Greek language for Host as described above. In this case, Host is updated to the latest version 7.0.0.3 and is switched to Greek language, all other settings stays intact, so you can apply this MSI package to any group of your remote Hosts.

And the MSI wizard does not allow me to modify only a single property.

Could you please let me know what happens if you try to modify only language during the configuration process? I've just tried creating a standard MSI package with the only setting that switches Host to the Greek language and was able to update my Host settings successfully. Perhaps, you're configuring a One-Click installer or do you receive any error messages in this case?

Hope that helps.

Hello,

Of course, we're happy to help! Please feel free to let us know if you have more questions or if you need our further assistance.

Thank you.