cosmos's community posts


[Resolved] Registry setting to disable internet-id and callback?

cosmos, User (Posts: 78)
Nov 19, 2024 12:54:04 pm EST
Thank you, that's doable.

[Resolved] Registry setting to disable internet-id and callback?

cosmos, User (Posts: 78)
Nov 19, 2024 7:46:57 am EST
I've deployed a large number of clients, on which I've intended to have them with the internet-id/callback disabled. Did so by mistake, as a result there's a very large of clients connecting to our relay, effectively increasing their attack surface.

I want to disable this functionality, but without re-creating a new custom installer (GPO deployment is always adventurous unfortunately with RU, 1 out of 5 to 1 out of 10 installations goes south for some reason always). Is there a simple registry key I could change to accomplish the same thing? If so, I could easily create a simple GPO to set the key to a known value and deploy the GPO to our systems to get this over with...

Beta testing: Remote Utilities for Windows

cosmos, User (Posts: 78)
Aug 23, 2024 4:34:22 am EDT
Thank you for your fast and informative response Conrad!

Beta testing: Remote Utilities for Windows

cosmos, User (Posts: 78)
Aug 23, 2024 2:19:48 am EDT
It's great seeing progress made towards RU performance, which IMHO has been RU's Achilles heel to other remote access software.

My question is the following though: is this new version going to carry the same major version (7) or will it get a higher one (8);

I'm asking this since we had purchased a site license for version 6 and, under the terms and conditions, we were entitled to one major update of the software, therefore 7. This means that there would be no point for us to beta test this version if it is going to be finally launched as version 8.

So, questions:

1) Can we have some sort of official statement from your company, with regard to which the released version major number will be?

2) Do the public relay servers support the new bet clients (new codec support etc)?
Edited:cosmos - Aug 23, 2024 2:21:27 am EDT

Block relaying of non-TLS connections?

cosmos, User (Posts: 78)
Apr 08, 2022 3:41:23 am EDT
I will try that, thanks.

Block relaying of non-TLS connections?

cosmos, User (Posts: 78)
Apr 07, 2022 2:04:57 am EDT
We've got a relay (RU server) up and running with hosts mostly on version 7.x and viewers also on version 7.x. From the server logs it seems that we have a large number of non-TLS connections from viewers. I can always send an email to everybody to update to the specially created 7.x viewer we have, but it's certain that a large number of users will not update.

For that purpose, is it possible to block old 6.x viewers automatically on the relay server?

Problem after upgrading to 7.1.1 viewer and 3.2 server

cosmos, User (Posts: 78)
Jan 12, 2022 2:56:03 am EST
Hello Pauline,

I avoid mass installations of a product not widely deployed or not used for some time. It takes a lot of effort for our 2 person IT department to fix issues; our last attempt to upgrade our 6.x installations to 7.x hosts ended up with us having to manually uninstall/re-install/fix 100 installations!

I do not know if that issue was fixed or not, but since there was this user report about possible issues, I'll wait for a month or so to see how it goes from your end.

How can I upgrade the RU server?

cosmos, User (Posts: 78)
Jan 11, 2022 1:38:39 pm EST
Thanks Pauline, I was certain there was a guide around, but I could not locate it.

Perhaps add the upgrade info as a KB, update-tagged.

Problem after upgrading to 7.1.1 viewer and 3.2 server

cosmos, User (Posts: 78)
Jan 11, 2022 5:46:41 am EST
I was about to do the same upgrade, when I stumbled upon this thread. If possible share the details to let us know if we are looking at a bugfix coming up here.

How can I upgrade the RU server?

cosmos, User (Posts: 78)
Jan 11, 2022 5:43:15 am EST
I've got RU server version 3.0.0.1 installed. How can I upgrade it to version 3.2.0.0?