cosmos's community posts

Thank you for your fast and informative response Conrad!

It's great seeing progress made towards RU performance, which IMHO has been RU's Achilles heel to other remote access software.

My question is the following though: is this new version going to carry the same major version (7) or will it get a higher one (8);

I'm asking this since we had purchased a site license for version 6 and, under the terms and conditions, we were entitled to one major update of the software, therefore 7. This means that there would be no point for us to beta test this version if it is going to be finally launched as version 8.

So, questions:

1) Can we have some sort of official statement from your company, with regard to which the released version major number will be?

2) Do the public relay servers support the new bet clients (new codec support etc)?

I will try that, thanks.

We've got a relay (RU server) up and running with hosts mostly on version 7.x and viewers also on version 7.x. From the server logs it seems that we have a large number of non-TLS connections from viewers. I can always send an email to everybody to update to the specially created 7.x viewer we have, but it's certain that a large number of users will not update.

For that purpose, is it possible to block old 6.x viewers automatically on the relay server?

Hello Pauline,

I avoid mass installations of a product not widely deployed or not used for some time. It takes a lot of effort for our 2 person IT department to fix issues; our last attempt to upgrade our 6.x installations to 7.x hosts ended up with us having to manually uninstall/re-install/fix 100 installations!

I do not know if that issue was fixed or not, but since there was this user report about possible issues, I'll wait for a month or so to see how it goes from your end.

Thanks Pauline, I was certain there was a guide around, but I could not locate it.

Perhaps add the upgrade info as a KB, update-tagged.

I was about to do the same upgrade, when I stumbled upon this thread. If possible share the details to let us know if we are looking at a bugfix coming up here.

I've got RU server version 3.0.0.1 installed. How can I upgrade it to version 3.2.0.0?

Thank you for the detailed accounting of the issue. I could not see the update on May 13th. It's been more than one day since I last tried though and the update still does not show up. This definitely seems like a feedly issue, since a day has passed and the update does still not show up.

Granted, according to feedly, only one other person has subscribed to this feed. Still according to them, one day would be the maximum to re-fetch information from the site. Not sure if some https caching here is at play.

A colleague pointed out that a new version came out. Again feedly does not show it, even though the feed is set to the https link of the page.

Something seems broken there...