cosmos, User (Posts: 74)
Feb 05, 2020 5:53:19 am EST
Pauline, Support (Posts: 2619)
Feb 05, 2020 2:35:04 pm EST
cosmos, User (Posts: 74)
Feb 05, 2020 3:41:43 pm EST
Pauline, Support (Posts: 2619)
Feb 05, 2020 6:04:08 pm EST
You can specify your self-hosted server on Step 3: Advanced options of the configuration process:using my own custom relay server
In order to get the free license key please refer to this free license key generator. When you have obtained the license key you can register the Viewer following this guide. Other program modules such as Host, Agent, and RU Server do not require registration.using the free version of the software
It is possible to restrict the technician at the Viewer fr om accessing remote machines whenever they want. However, please note that currently there is no such feature that allows generating a new password each time the Agent is run. We already have it in our wishlist and we will implement it in our future updates.since there are privacy concerns, I do not want the user on the viewer to be able to access a host whenever he/she chooses to. That is, is it possible for a new internet-id and/or a new password to be generated automatically on the agent, each time the agent is started (via reboot for example)? Or, for example, the agent to automatically turn off the ID after a reboot?
cosmos, User (Posts: 74)
Feb 06, 2020 2:33:55 am EST
2. You can also enable the Ask user permission feature. This way a remote user to accept or reject an incoming connection. You can enable the feature in Settings for Host -> Security -> Confirmation tab :Polina Krasnoborceva wrote:
It is possible to restrict the technician at the Viewer fr om accessing remote machines whenever they want. However, please note that currently there is no such feature that allows generating a new password each time the Agent is run. We already have it in our wishlist and we will implement it in our future updates.since there are privacy concerns, I do not want the user on the viewer to be able to access a host whenever he/she chooses to. That is, is it possible for a new internet-id and/or a new password to be generated automatically on the agent, each time the agent is started (via reboot for example)? Or, for example, the agent to automatically turn off the ID after a reboot?
cosmos, User (Posts: 74)
Feb 06, 2020 2:55:18 am EST
cosmos, User (Posts: 74)
Feb 06, 2020 3:47:37 am EST
There seems to be an issue with the (offline) MSI configurator. When the custom host is installed to a system, it does not keep the password I've specified. Perhaps, I'm doing something wrong, will open another thread for the issue.cosmos wrote:
Polina I've created a custom MSI host, with a (very) long password under Security -> Authorization -> Single Password. The password is something like ASDx78qwedx7A(*xyeas78ctwe689c(XCTASXT87 (yeah, I know :) )
However, trying to connect to the client the password is not accepted. Is there some sort of limitation regarding the password length and/or the allowed characters (ie are only number allowed?) ?
Pauline, Support (Posts: 2619)
Feb 06, 2020 10:13:52 am EST
Could you please clarify if I'm right in assuming that the password you've set up while configuring the Host is not saved when the Host is installed? Please double check that there was no other password set during the Host's installation process. In case if you're using Agent, please double check if the same password is still shown in the Agent's window.There seems to be an issue with the (offline) MSI configurator. When the custom host is installed to a system, it does not keep the password I've specified. Perhaps, I'm doing something wrong, will open another thread for the issue.
cosmos, User (Posts: 74)
Feb 06, 2020 1:09:52 pm EST
Pauline, Support (Posts: 2619)
Feb 06, 2020 2:13:45 pm EST
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