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(public ID server) Connections Constantly Dropping

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Robert Whitacre, User (Posts: 4)

Oct 07, 2019 11:35:13 pm EDT

Support level: Mini
1 more thing to add.

I Move this client/host to attach to another server.
using the same viewer it connects with no problems.
server with issues is on same LAN.   while the server that works is over a vpn ver. 2.7.9.0.
Edited:Robert Whitacre - Oct 07, 2019 11:36:34 pm EDT

Pauline, Support (Posts: 2775)

Oct 08, 2019 11:17:23 am EDT

Hello Robert,

Thank you for the provided details.

I checked with our developers on the issue you've encountered: it seems like there's some system administration issue. Unfortunately, we cannot assist you in resolving this kind of issue as it is beyond the scope of our technical support. To resolve it, please refer to your system administrator. I'm sorry about that.

Please let me know if you have other questions.
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