[ Closed ] Version 6.5 BETA

Links used in this discussion

Ron Brennan, User (Posts: 40)

Dec 04, 2016 2:05:39 pm EST

Support level: Free or trial
Thanks, I'll override Bitdefender to test out some other problems I was having with Beta 3.

Ron Brennan, User (Posts: 40)

Dec 04, 2016 2:40:58 pm EST

Support level: Free or trial
Overriding Bitdefender allowed the Viewer install.

I added the downloaded file and the folder I previously created with File Explorer (C:\Program Files (86)\Remote Utilities - Viewer\Server\) to Bitdefender Exclusions:

Biddefender > View Modules > Antivirus > Exclusions > Add

Ron Brennan, User (Posts: 40)

Dec 04, 2016 3:10:21 pm EST

Support level: Free or trial
I am able to successfully transfer files now.

I earlier complained about not being able to, and I now think the fault was with me and not the software.

I'm using a Direct Connection, and this is looking more and more like it's going to be an important tool for us.

I'm the IT department for a small company and we have two uses for it:

1. Allowing access to the office host computer files while travelling, and
2. Remote trouble shooting, maintenance, and support of the host and its operators

Thank you Remote Utilities.

Conrad, Support (Posts: 2592)

Dec 05, 2016 8:27:16 am EST

Hello Ron,

Thank you for the kind words!

Regarding all those BitDefender issues and issues with other a/v software - we'll do our best to get rid of them as quickly as possible by submitting false positive reports.

The final 6.5 release is upcoming in a couple of days.

Philippe Hamel, User (Posts: 5)

Dec 05, 2016 8:40:52 am EST

Support level: Free or trial
I also have lots of false positive reports with Eset Endpoint Antivirus (installation, remote installation and upgrades).

Conrad, Support (Posts: 2592)

Dec 06, 2016 2:57:24 pm EST

Remote Utilities 6.5 has been released. I'm closing this topic - feel free to post your messages on the general forum.

* Website time zone: America/New_York (UTC -5)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.