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Thanks, I'll override Bitdefender to test out some other problems I was having with Beta 3.

Overriding Bitdefender allowed the Viewer install.

I added the downloaded file and the folder I previously created with File Explorer (C:\Program Files (86)\Remote Utilities - Viewer\Server\) to Bitdefender Exclusions:

Biddefender > View Modules > Antivirus > Exclusions > Add

I am able to successfully transfer files now.

I earlier complained about not being able to, and I now think the fault was with me and not the software.

I'm using a Direct Connection, and this is looking more and more like it's going to be an important tool for us.

I'm the IT department for a small company and we have two uses for it:

1. Allowing access to the office host computer files while travelling, and
2. Remote trouble shooting, maintenance, and support of the host and its operators

Thank you Remote Utilities.

I also have lots of false positive reports with Eset Endpoint Antivirus (installation, remote installation and upgrades).