I am unsure where this error is coming from but during testing of the beta version I am getting an error 78 when reinstalling on some not all machines. Currently out of a handful of installs I have only ran into this twice. The results of the error are below. After deleting a registry entry I was able get the software to install. I have copies of registries that were deleted, but I was able to locate them by using a find for Remote utilities and deleting the first entry found. ***** Start of log ***** Date: 11/11/2016 12:46:03 PM Action: install/upgrade. Checking files of the RUT Host. Login/password? ---------- Action for: David Taylor Spectre Laptop (DESKTOP-K3DK2CN) Connecting... --> Uninstall host. Copy files... File: rutserv.exe File: host6.5b2en_v12.msi Copy finished. Processing... 11-11-2016_12:46:35#T:Error 78: #Unable to install. Action successfully completed. ***** End of log *****
Quick update. The resolve for the issue with remotely updating the host was I re-extracted everything to a fresh folder, and copied my config and connections XML files to that folder, and now it seems to work fine.
It is the IP address of one of our Internet-ID servers, in California.
You see this IP address because:
1. You use Internet-ID connection type. 2. The Internet-ID relay server infrastructure (a relay server) is our public one. You can see that in connection Properties -> General tab, under the "internet-ID" radio button.
The fact that the remote PC is in your LAN has nothing to do with this. If you need to use direct connection within your LAN , that is - without an intermediary server in-between - simply select the "Direct connection" radiobutton in connection properties and specify the local IP address or hostname of your computer/server.