I was in the process of having someone at the host location locate and send me some RU log files when I tried to connect and it worked. Maybe Bitdefender updates fixed the problem. That's good enough for a couple of days.
I'm going out to the site on Wednesday and will retrieve the log files to track down why I was having trouble before.
The connection between a remote host and my viewer no longer works - probably because of something the user did. This host is some distance from me and therefore I am interested in the timing of the next release to help me plan when to make the trip out.
If you could tell me if you think the next release will be available in days, weeks, or months, that would serve my purpose.
Up-to-date Windows 10 Pro and Remote Utilities 22.214.171.124 on the host and remote computers.
These files located a root directory (D:\) unexpectedly and unwantedly show in the local (left) half of the File Transfer mode, whereas they do not when that directory is viewed in Windows File Explorer.
Is this a bug or is there something that has to be set to hide these files?
Using Benny's Wake-on-LAN application above at "Here" (with extensive use Benny reports high reliability) for starting my RU host machines:
I've thus far over the Internet (with computers NOT on the same subnet) started one remote host from S5 and performed RU Viewer shutdown (to S5), and successfully repeated the start and shutdown cycle; and performed the same process with another computer pair starting from S4 and hibernating to S4.
Getting WOL working is mainly a matter obtaining a DDNS provider; and making correct settings in you router, BIOS, Ethernet network adapter (NIC), firewall, anti-malware software, and disabling "Fast Startup" under Windows Power & Sleep. Not all will always be required.
With the ability to start from S4 and hibernate to S4 on my production machine I have what I need. I'm still experimenting with starting from (the slightly preferable) S5 state on that machine but suspect that I might be up against a hardware limitation.