Hello,
Is it possible to have 1 silent/unattended .exe/.msi file that i can start
Yes, you can configure/prepare a Host installer for one-click silent installation on a remote PC. Just follow this tutorial
https://www.remoteutilities.com/support/docs/one-click-package/ .Be advised though, that you might want to choose (or not choose) other options than specified in the tutorial, as it is for guidance/example only.
and that it connects to the RUT Viewer without setting up/creating ID`s at the Viewer PC
It is the Viewer (admin module) that connects to the Host (remote module). If you repair a PC or laptop which later leaves your shop and ends up somewhere "in the cloud", then the Internet ID is the only option. It's unlikely that you'll be able to connect by an IP address - the computer might be behind a router, or even traveling and constantly changing access points, like in an airport, internet cafe etc.
You can install the Host on the PC before you hand it over to the owner, configure the settings, manually enable and grab/copy the Internet ID. Then create a new connection in your Viewer. So whenever the customer' PC has access to the Internet, you will have access to their PC.
You can speed up the installation process by configuring a one click installer as shown in the abovementioned tutorial. Namely, you can embed your license key so that you don't have to register the Host after the installation. As for Internet ID, you can select "Generate ID and send it via email" feature, but in my view a simpler and more "bulletproof" approach would be to generate and copy the ID when the computer is still at your shop. The simpler the process, the more reliable it is.
And is it also possible to uninstall it quickly with 1 command or shortcut (my current VNC based solution has a "Stop Support" button which uninstalls all the services and removes the application)
To remotely uninstall the Host, first select the remote PC you want to uninstall the Host on, navigate to Viewer -> Tools tab
and click "Remote Install". This is a small utility that allows you to remotely install/uninstall/upgrade Hosts.
And would this be allowed license wise as long as we not have more than 10 pc`s here ?
Everything available for the commercial license is also available for the free one. The only limitation is 10 remote PCs.