Conrad Sallian's community posts
Restricted Cusor Movement on Host

Thank you for your message.
Is the remote cursor blocked when the local cursor is being moved? They should move and work both. In fact, both users - local and remote - compete for the same cursor.Is there some combination of settings that will allow both the remote and host cursors to function at the same time?
Seeing both cursors on the local (admin) side is a different thing though. By default only the local cursor is rendered, but you can see both cursors. In order to do that, go to Connection Properties -> Cursor -> Rendering of Host's cursor - > "Always".
Please, note that moving the local cursor will move the remote cursor, but not the other way around.
Let me know if I understood you properly, or if you meant a different thing.
Thanks.
Alpha blending and Blank user screen

We are going to re-write the blank screen feature anyway, so this ability will most likely be included.Please do include this combined use.
We'll certainly consider making this a default setting. Meanwhile, you can simply enable it in Tools -> Default Connection properties and from then on all new connections that you create in the Viewer will have this option selected.I think Capture Alpha Blending should be a stardard setting auto enabled.
Mouse interaction

6.0.0.4 Too Many Issues

Added information to help on the keys situation. If by chance I try to hit Windows Key + Left Arrow (trying to reposition a window on the remote screen) it will not do anything except put the remote screen in a locked key status, like I am holding down a control key.
Thanks. Added to the test case.It used to be when I would start a session that the remote screen would have the focus. So, I start a session and then click the "CTRL-ALT-DEL" button for that session. I get my login screen on the remote computer, but if I do not click on that remote desktop, anything I type is not being sent to the remote computer. I have to click on the password field before I start typing.
I will note that this also seems to happen a lot when I switch between sessions. So, if I am working on session 1 and typing and working normally and then select session 2 by clicking the bar across the top of the window; I will have to then click inside of the window on the screen to start typing.
It might or it might not. It depends. Only testing and analyzing the issue can tell.Might this also be related to the problem I mentioned above about timing out to login screen?
Thank you for the kind words! We'll do our best to fix the bugs as soon as possible. Your feedback is immensely helpful.Also, I just want to make sure I mention that I really like this product. For my usage, I think it is better in most comparisons to anything else out there. I appreciate all the help and work you guys are putting into this!!!
nedd dyndns or others ?

Thank you for the kind words!
No, you don't have to use it. Instead, use ID connection, just follow this tutorial, it explains how https://www.remoteutilities.com/support/docs/connecting-over-the-internet/but do i need, for example dyndns, to get a remote access to a pc in an other destination.
I want to do this Access from a home pc to a pc in a other city.
Hope that helps.
MSI Configuration

Nothing special. That's pretty strange. Anyway, we are planning to seriously update and improve this specific email sending feature in the near future.
Issue with RDP from offsite

Sure. Both modules (Viewer and Host) are independent. So you can have the same computer as Viewer and Host.droodle wrote:
I assume we can have a viewer on a host as well so i could try a connection to other way round ?
Mouse interaction

You might want to try the following:
1. Try to install the Host rather than using Agent.
2. Upgrade your graphics card drivers on the Host PC and reboot.
Otherwise, I'm not sure what is that specifically that prevents you from connecting properly. Do you have any custom firmware on your phone?
Remote Utilities not showing remote screen

We responded to you via the tickets.
Thanks!
Mouse interaction

Thanks for the report. Did you try to wait for a few seconds for the remote screen to load?asql wrote:
hi Conrad,
have been just reported by Google Paly about the new release...Just installed on my device... On the test Win 7 pc I've downloaded and executed the new Agent.exe as well...
I can connect from the device, as I see it reported in the RMS - Active Connections pop up, and the Log in the device reports "Connection to XXX established", but on the device I do just get a black screen with the keyboard icon/widget...
any hint?
TIA
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asql