At this point, I would not purchase this software (1000's of dollars) simply because of the conversation that I have witnessed/"partaken in", here. So even if you are right/correct/justified, you have lost a sale.
Our duty here is to make you satisfied with the software, not to give you empty promises we can't follow through with.
Or would it be better if I told you "Dear Sir, please purchase from us, we will release our mac version tomorrow"? That strategy could backfire and make you disappointed in the long run, which is absolutely unacceptable for us.
Second, the software is at version 6.5- with no Mac client. Tells me everything I need to know about the level of importance it has.
Mac client as well as an improved mobile client (iOS/Android) are our next priorities once we release version 6.5. The 6.5 beta is coming soon.
Don't hesitate to ask me if you have other questions.
While not explicitly saying, verbatim, a Mac Client is "not important", this more than implies the same given the context of the conversation.
It is saying "less important" and that is true. Until we release the upcoming version 6.5 with quite a few improvements to our self-hosted solution and also to the program itself we cannot think about Mac as our biggest priority. But that doesn't mean that we abandon it.
Telling us that a Mac client is "not important", goes a long way to demonstrate how out of touch this company is with the demands of consumers in a large market segment.
I'm sorry, but where did we say that Mac was "not important" for us? We have always been saying including in this thread that we just follow our priorities and not always we can provide a release date.
P.S. No one is going to delete your message, unless it violates forum rules.
Yes, so far the File Transfer mode (as well as all other modes except Full Control) are only available in the desktop version. On mobile there is only Full Control mode, but we are planning to add more connection modes in the future.