john kumpf's community posts


Unable to make Agent.exe

Support level: Starter
Stefan Lenders, what did you do to "clean the registry"?

Alt+Tab and Windows+Tab to local PC?

Support level: Starter
It works!

Well, almost. If you have, say, notepad open and in focus on the remote system, when you hit Q, a Q will be typed into the document. But holding Q down and continuing to hit Alt + Tab WILL then proceed to cycle the local windows.  Cool.

But having the Q be typed remotely is not ideal. So you first have to make sure the program that's in focus remotely does not respond to Q. So it's still a two step process. So, again, i think some special key to switch focus back to local windows (which is also an extra step) is cleaner, and an acceptable lack of convenience.

Windows doesn't have a special notion for "remote" and "local" windows, hence we need to invite ways to split the Alt + Tab behavior for these two categories.

This a bit beyond me, but, if I speculate, most programs do not process, themselves, Alt + Tab. Rather Windows catches that and cycles thru windows. So I am guessing that RUT has some way of intercepting that, and directing it to remote windows instead. So what I suspect would work is that, say, Shift + F12 would turn off that feature of RUT capturing Alt + Tab, and then let Windows capture it and do its regular cycle. And then we'd need a way of setting it back so Alt + Tab goes remote again. In my opinion, when the local window (which contains all the remote windows) comes back into focus, Alt + Tab should automatically shift back to remote. Another way of saying this is that Shift + F12 only temporarily lets the local windows see Alt + Tab. This is awfully technical for a speculation ;)

That documentation you mention sounds very useful!

Alt+Tab and Windows+Tab to local PC?

Support level: Starter
Conrad Sallian wrote:


Did you try to use Q as the modifier? It should work.

I dont know what this means. We are talking about an alternative to Alt + Shift + Tab, right?
Alt + Tab still goes to remote. So does this mean Alt + Q + Tab.
Because if I hit Alt + Q it goes to my remote program, and when I then hit Tab, it's a separate key.
If I hit Q + Tab, that's two keystrokes, Q, then Tab.
If I hit Alt + Tab, it cycles thru remote windows, if i keep them pressed and then hit Q, it goes as Alt + Q to my remote application.

I dont understand "Q as a modifier" at all. If I hit the Alt, Shift or Ctrl keys, nothing happens until I hit another key because they are modifiers. If I hit Q, something does happen. It doesnt wait around for another key, cuz it's not a modifier.

Alt+Tab and Windows+Tab to local PC?

Support level: Starter
Meant to say that: both are windows 7. Alt-A-Tab? But 'A' isnt a modifier.

I suggest you stick with F12 since you use it for other things. Looks like based on default settings
  • Shift+F12
  • Shift+Ctrl+F12
  • Shift+Ctrl+Alt+F12
  • Shift+Alt+F12
are still available. And it would be nice to be settable in HotKeys like the others.

Note that, really, it does not have to be, technically, "cycle between local windows", but more like "shift focus to local window manager". Once that happens, Alt+Tab and Shift+Alt+Tab will be serviced by local window manager. As will Window+Tab and Shift+Window+Tab. This would require say Shift+F12, then let go of keys, then Alt+Tab. So it takes one separate key combo extra to start cycling. For example, what I do now, when focus is on the remote window, is click the task bar of the local windows, then Alt+Tab works locally.

One more detail. When you do Alt+F12 (or click the icon) to go into view only, all the keystrokes STILL go to the remote window manager. Instead of that, in view only, it would be nice if
  • Alt + Tab
  • Shift + Alt + Tab
  • Windows + Tab
  • Shift + Windows + Tab
went to the local windows manager, much like they do for any other window of any other program that's in focus.
Edited:john kumpf - Aug 17, 2015 3:50:11 pm EDT

Alt+Tab and Windows+Tab to local PC?

Support level: Starter
I *finally* :P upgraded to 6.3. This feature was announced in 6.3.0.4. My viewer (portable) and my host (the agent) are at v6.3.0.6.

But when I tried Shift + Alt + Tab it just cycled backwards thru the REMOTE windows, like usual. Do I have to enable it?  I notice that this key combo is not listed in Viewer -> Tools -> Options -> HotKeys, whereas the other new one released at the same time, Alt + F12, to switch from full control to view only, is there.

can't find app in iOS app store

Support level: Starter
Today when i searched on my iPhone 4 running iOS 7 for "remote utilities" or "remoteutilities" I thumbed thru 30 apps but did not find the real RemoteUtilities. Then when I went to your download page for iOS and clicked on the link (from my phone), it took me to a blank page in the app store. Clicking on the link from your page in Windows resulted in being redirected to the iTunes home page. Is the app still there?

can't direct connect to Agent

Support level: Starter
You're a genius ;)

That worked.

can't direct connect to Agent

Support level: Starter
I have Agent.exe running on remote Windows 7 PC.
I am running portable viewer on local Windows 7 PC.
Both are v6.3.0.6.
I was previously running v5.6 host on this remote PC, and that is still installed, but not running.
I confirmed that the Usoris service is off.
I CAN connect via Internet ID.
But I can NOT connect via Direct Connect.

I tried everything in https://www.remoteutilities.com/support/kb/cannot-connect-using-direct-connection/

Specifically,
I added the agent.exe to the firewall and confirmed it was for "All Ports".
Confirmed both agent and viewer connection were doing 5650 port.
Confirmed IPv6 was off in both agent and viewer connection.
All connection modes are on in the agent.
I can ping the IP address of the remote PC from the viewer computer.
I can even access it via explorer on the viewer PC using \\192.168.1.xxx
I have restarted the viewer and agent--still can't connect direct.

Any other ideas? Maybe I just have to uninstall the v5.6 host.

EDIT: I uninstalled the v5.6 host and it still has the same behavior. However I have not restarted the remote PC yet.

Also, the error message in the log was EIdConnectTimeout

RUT Download Failure

Support level: Starter
conrad, pm me.

RUT Download Failure

Support level: Starter