Thanks for all the support.
Unfortunately, I am not clear. Can you spell it out for me?
It seems I have 5 options:
- Simple install (dl from website--.msi? or .exe? or I'll never know it's behind the scenes?).
- remote upd ate vanilla .msi
- remote upd ate MSI Configurator .msi
- local install .msi
- local install .exe
Are you saying that all of these will preserve the Internet ID and Password? (MSI Configurator if I don't click to se t (sic) set those.)
And the remote methods, they will or will not require a user to be present to click on something (Do I have to turn off UAC before hand?)
I used the .msi local install and it forced me (locally) to click Generate New ID. That v6 might have come from an agent before it. And it was a 9-digit, not a 12-digit ID.
I'm sure a lot of people are wondering the same thing.
I don't use Simple install. First of all, I can't tolerate changes in procedure (based on new features and new changes) that often. And upgrading just one host, means I have to upgrade the viewer (probably), which means i have to upgrade all past and current hosts (probably). So it sets off a chain reaction. And it's very time consuming, especially if something goes wrong. Also, it might come up at the start of a support call, wasting the remote person's time. So I have to be judicious with my upgrades.
So, I'm sure there's a lot of users in my situation: wanting an easy way to upgrade and keep all settings.