Community

Remote computer going online / offline constantly.

Page:
Links used in this discussion

Mario Blataric, User (Posts: 9)

Aug 07, 2018 10:03:03 am EDT

Sure, we can try.

I have send ID server to your email.

Mario Blataric, User (Posts: 9)

Aug 08, 2018 8:51:07 am EDT

Hi,

We managed to solve connection problems.
In our case the problem was our custom ID server which we initially installed inside a virtualised server.
Since other servers are virtualised in the same environment, they share network interface and it seems this configuration interfered with ID server.

We have now moved ID server to physical computer and connection problems are gone.

Thanks to Conrad for great support.

Regards,
Mario

Conrad, Support (Posts: 2400)

Aug 08, 2018 8:57:21 am EDT

Hi Mario,

You are welcome! Don't hesitate to post whenever you need any assistance with the program. We are always happy to help.

Alex DiStefano, User (Posts: 3)

Aug 13, 2018 5:27:26 am EDT

Hi Conrad,

Installed the 6.9 beta and still the same issue, I'm afraid. The ios/Android apps didn't work with the updated host anymore, so we had to rollback to 6.8.

Thanks,
Alex

Conrad, Support (Posts: 2400)

Aug 13, 2018 5:33:26 am EDT

Hello Alex,

The iOS/Andorid apps will be updated very soon to work with the new beta.
Page:

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.