Alex DiStefano's community posts


Remote computer going online / offline constantly

Support level: Free or trial
Hi Conrad,

Installed the 6.9 beta and still the same issue, I'm afraid. The ios/Android apps didn't work with the updated host anymore, so we had to rollback to 6.8.

Thanks,
Alex

Remote computer going online / offline constantly

Support level: Free or trial
Have been having the same issue for the last few months on my laptop. However, I've noticed that connections with the IOS and Android apps are stable and do not suffer the same online/offline problems. Certainly not to the same extent as the PC.

ios 9.0 and remote utilities - not working

Support level: Free or trial
Hi, you may already know this, but anyway...

I updated iPad with the latest version of RU that you released yesterday and it still doesn't work with ios 9. It gets further than it did in the previous version in that the app starts and you can log onto the remote PC. However, the screen on the remote PC seems to have frozen and any sort of action, such as CTRL-ALT-DEL, crashes out back to the main start screen.

regards,
Alex