Community

Viewer - Details View Columns

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 11:00:23 am EST

Hi David,

Thanks! I've added your comment to the "Computer info panel" feature request on our roadmap. If we have any questions or need further clarification, I will get back to you then.  

Blank/Locked Screen

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 10:52:42 am EST

David wrote:
The resolution of the remote computer is lower than the local computer, and the remote screen is set to Stretch.

Hello David,

Just tried to reproduce this issue by connecting from a PC with a high-resolution monitor to two PCs with low-resolution monitors (one Windows 7 and one Windows 8.1) and trying different screen view modes (normal, stretch etc.). The remote screen is always pure white without scroll bars.

I was testing with default "blank remote screen" settings though, i.e. I didn't use the editor to add html, text etc.

Group Inheritance

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 3:46:55 am EST

Hello David,

Added to wish list. Thanks.

External Tools Improvement

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 2:40:21 am EST

David,

In the Remote Execute mode there's a pop down list populated with previous records. Will it work for you?

As for a separate button/menu, we'll add this suggestion to our wish list.

Blank/Locked Screen

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 2:26:56 am EST

First I would like to quickly introduce myself a new user of Remote Utilities! I purchased a single operator license 2 days ago and already have over 60 hosts deployed! So far, this is the *best* product and does precisely what I need it to.



Nice to meet you :) And thanks for the kind words!



It would be great if the blank screen or lock screen displayed on the console monitor had the option of no scroll bars and stretched edge to edge. In the current implementation there is a small (1 or 2 pixel) border around the lock screen as well as a scroll bar on the right side even when they aren't needed.



Is the resolution of the remote pc screen higher or lower than that of the local pc screen?

Viewer - Details View Columns

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 2:19:50 am EST

David,

We are planning to add a "Computer information" panel in the Viewer anyway. That panel will display all vital information about the remote computer right away when the computer is selected in the address book, without having to launch the inventory connection mode.

By the way, besides the Windows version/edition what other important information would you like to see on that panel?    

Default Connection Settings Improvement

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 2:16:52 am EST

Hello David,

Thank you. We'll consider this suggestion and I will get back to you with an answer.

Keyboard Not Captured

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 1:47:23 am EST

Hello David,

One more question. Does capturing the keyboard return to normal (i.e. the keyboard gets captured again) when you just switch the tabs without closing Full Control window?  

RU only views when using Internet Explorer on host machine

Conrad Sallian, Support (Posts: 2318)

Feb 17, 2014 1:43:17 am EST

Hello Tom,

That's valuable information. What was the name of the plugin? We'd like to test this issue here to possibly find how to resolve it.

Hotkey Settings

Conrad Sallian, Support (Posts: 2318)

Feb 16, 2014 2:48:41 am EST

Hello David,

Yes, we managed to reproduce this bug and will add it to the "bug fixing" queue. Thank you!
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.