Forums

Checking connection

Conrad Sallian, Administrator (Posts: 1573)

May 17, 2012 12:07:38 pm EDT

Hi Genie,

That's a good suggestion. We will implement it. Thanks!

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Free vs. Commercial (UPDATED)

Conrad Sallian, Administrator (Posts: 1573)

May 02, 2012 3:09:32 am EDT

Starting January 22, 2014 our Free License is also free for business use. The number of remote computers is limited to 10 PCs.

For more details on the Free License please, refer to our License page here http://www.remoteutilities.com/buy/licensing.php

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[Implemented in v5.2] User rights management

Conrad Sallian, Administrator (Posts: 1573)

May 02, 2012 2:33:27 am EDT

The feature has been implemented in version 5.2 and is available in the Enterprise Edition.

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[ Closed ] Free Edition users, please read this

Conrad Sallian, Administrator (Posts: 1573)

May 02, 2012 2:11:31 am EDT

Currently, we provide support to Free Edition users via this Forum only. Feel free to post your bug reports, questions or suggestions to an appropriate sub-forum:

Technical Support
Feature Requests
Licensing

We will do our best to respond as soon as possible. We also encourage you to share your tips and solutions with your fellow users here on these forums.  

Thank you for using Remote Utilities!

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[resolved] Sound on Windows 7

Conrad Sallian, Administrator (Posts: 1573)

Mar 13, 2012 12:20:03 pm EDT

Hello Jamal,

Could you please write to support@remote-utilities.com. We'll see what we can do, as the sound issue can be tricky and it needs looking into every specific case.

Thanks!

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[resolved] Remote Utilities thru a tunnel

Conrad Sallian, Administrator (Posts: 1573)

Jan 24, 2012 4:58:46 am EST

Hi Bobby,

If you mean version 5.1 it's been available since the 12th of December  :)  To be exact, the most recent version right now is the version 5.1.1. It's downloadable here. Also, refer to this news for more information.

Regarding the tunnels etc. RUT does not create a VPN tunnel. However, if the network environment on either side (remote or local) is restrictive and only allows port 443, the program automatically uses port 443 provided that you connect using the Internet IDconnection.

Also, in the version 5.1. proxy settings are available for both Server and Viewer.

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RUT - Viewer: Licence keys and connection settings encrypted and protected with a password

Conrad Sallian, Administrator (Posts: 1573)

Dec 23, 2011 12:28:23 pm EST

Hi Genie,

Actually, I hope by the mid-2012 you won't need the portable version anymore, as we plan something more interesting. :) But don't tell that to my superiors, as they will whip me many times  :D

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[Implemented in v.5.4] Print locally a remote document

Conrad Sallian, Administrator (Posts: 1573)

Dec 23, 2011 12:07:24 pm EST

Hi Genie,

That will take some effort but we'll try all we can so that this feature is available in the version 5.2. I agree with you that it's very handy to print something out from the remote PC to the local printer once in a while.

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Video recording of the remote session

Conrad Sallian, Administrator (Posts: 1573)

Dec 14, 2011 1:32:47 am EST

Most likely will go for the version 5.2 or 5.3.

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Sync tool in the File Transfer mode

Conrad Sallian, Administrator (Posts: 1573)

Dec 14, 2011 1:32:01 am EST

Hi Genie

This is a bit tricky given that Dropbox or Box.net already exist that do the sync task perfectly. The File Transfer mode was primarily intended for occasional file transfers, not as a full-fledged sync tool, as this is much better done by specialized software or cloud services. But we'll see what we can do.

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