Remote Utilities 6.9 Beta is available for download. (X) Dismiss

Community

Address book sync via RU Server

Conrad Sallian, Administrator (Posts: 1929)

Nov 27, 2014 4:13:24 am EST

Remote Utilities is now capable of syncing its address book via the Remote Utilities Server (RU-Server for short, formerly "GMS"). In order to use this feature you need Remote Utilities version 6.0 [beta or final release] and the updated version of RU Server (version 2.0 and higher).

Here is how the sync works:

1. First enable synchronization in the RU Server File -> Address Book Settings. The password here also acts as a passphrase, i.e. it is used to encrypt the address book.  



Note the Upload address book button. Use it when you want to "force"-replace the synced address book on the RU Server and all Viewers that sync through it. However, if you already have an address book in your Viewer and just need to start syncing it via the  RU Server, you don't need that button. In this case your address book will be uploaded to the RU Server at first sync.

2. In the Viewer, go to Tools -> Address Book Manager, create a new address book and enable sync on the Online synchronization tab. Specify the IP address or DNS name of your RU Server installation and add password for added security.



Important: A single instance of the RU server can only keep/sync one address book. For example, if you have three address books in your Viewer and enable address book synchronization for all of them through the same RU server, all three address books will get identical. That is, each alteration in one of them will be immediately reflected in the two others (because they copy the contents of the same address book from the RU-Server). To avoid that, make sure that in your Viewer you have only one address book that syncs via a given RU Server.

However, you can sync different address books through different RU servers. Let's assume your organization has two departments. Each department has its own RU Server and its own address book. So you can create two address books in your Viewer (one for each department) and sync each one of them through its corresponding RU Server.  Thus you'll have two address books in your Viewer that sync via two different RU-Servers.

Feel free to post your feedback regarding this feature in this thread.

Like Remote Utilities? Write a review

Chromebook

Conrad Sallian, Administrator (Posts: 1929)

Nov 25, 2014 1:09:17 pm EST

Hello David,

Thank you for your suggestion.

We'll definitely take a closer look at Chromebook support. Seems like Chromebooks  are getting quite popular  :)

Like Remote Utilities? Write a review

RU 5.7

Conrad Sallian, Administrator (Posts: 1929)

Nov 24, 2014 4:40:51 pm EST

Hello Marv,

It's actually going to be version 6.0. There are a lot of improvements so we decided that it qualifies for a major version than just for another minor update.

Beta is coming this week if everything goes as planned.

Like Remote Utilities? Write a review

Need a chatbox always available

Conrad Sallian, Administrator (Posts: 1929)

Nov 24, 2014 2:54:45 am EST

harshit wrote:
I would like to have a chatbox which should always available in the side of the windows. Also, when i send any message through chatbox, then it must come at the top of every window in the host side.

Right now i have to manually make appear the chatbox window which remains present at the backside.

Thanks

Hello,

Thank you for your suggestion. We have already implemented this feature and the update will be available very soon in the version 6.0. The beta is going to be released in a week or two.  

So stay tuned!

Like Remote Utilities? Write a review

Decommisioning Old PC's - Forgot to unregister RU client

Conrad Sallian, Administrator (Posts: 1929)

Nov 16, 2014 2:26:23 pm EST

Hello Michel



Does this means that the pc has to deleted in all instances of the Viewer before it is freed in the license.

You don't have to remove the record in your Viewers at all. Simply unregister the Host and you are done. Your Viewers will then treat that record as an expired trial and it will no longer add to your total license count.  


Ps. on the lighter side of things. Just struggle with connecting to a new install until I realised that in the Viewer the last digit of the Internet Id was missing.  =(

All is well that ends well  :)

Like Remote Utilities? Write a review

mac viewer?

Conrad Sallian, Administrator (Posts: 1929)

Nov 03, 2014 7:15:35 pm EST

John,

Thank you for the kind words. Very soon we'll release version 6.0 and then will immediately get down to implementing next priorities, Mac support among them.

Like Remote Utilities? Write a review

mac viewer?

Conrad Sallian, Administrator (Posts: 1929)

Nov 03, 2014 2:58:18 pm EST

Hello John,

We are going to implement full support for Mac in the next year. The Viewer will go first, and then possibly the Host.

Thanks.

Like Remote Utilities? Write a review

Duplicated ID

Conrad Sallian, Administrator (Posts: 1929)

Nov 03, 2014 9:46:52 am EST

Hello Sakari,

Does the issue still persist?

Like Remote Utilities? Write a review

Link to older versions

Conrad Sallian, Administrator (Posts: 1929)

Nov 03, 2014 9:33:18 am EST

Hello Victorio,

I've responded via the ticket.

Like Remote Utilities? Write a review

black screen

Conrad Sallian, Administrator (Posts: 1929)

Nov 01, 2014 1:54:00 pm EDT

dongcheol shin wrote:


could you connect my host pc? i can tell you internaet id and password.

Remote session isn't necessary because the problem is apparently on the Host side - we'll see the same black screen in the Viewer as you do.

Please, follow this KB article http://www.remoteutilities.com/support/kb/210/ . Double check that you have recent graphics card driver installed.

Like Remote Utilities? Write a review
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.