This is to inform you that we've managed to reproduce the issue and implement a fix for it. We've sent a link for the download of the test version of the Viewer with the implemented fix to your emails.
Please try replacing the original Viewer executable file rutview.exe in the Viewer installation folder C:\Program Files (x86)\Remote Utilities - Viewer with the new test version executable. We recommend that you rename the original rutview.exe, for example, rutview_old.exe and copy the new test version of rutview.exe to the same folder.
Martin, we've just sent you the link for the download of the test version of Viewer via email. Please check if you have received the email.
Jenni, an email with the link for the download of the test Viewer was sent to the email address associated with your account on the Remote Utilities Community forum. However, we've just sent it to the same address once again. Could you please double-check if you have received the email from us?
I believe I have the same issue... when connecting to the host, the dialog which asks for user/password/domain on my remote client just flashes up and disappears.... I'd like to try the "fixed" version. Thanks!