Where do I get the new file listed in this post?
Polina Krasnoborceva, Support (Posts: 696)
Mar 24, 2020 9:12:53 am EDT
Thank you for your patience.
This is to inform you that we've managed to reproduce the issue and implement a fix for it. We've sent a link for the download of the test version of the Viewer with the implemented fix to your emails.
Please try replacing the original Viewer executable file rutview.exe in the Viewer installation folder C:\Program Files (x86)\Remote Utilities - Viewer with the new test version executable. We recommend that you rename the original rutview.exe, for example, rutview_old.exe and copy the new test version of rutview.exe to the same folder.