I'm glad to hear you've figured out the issue!
So I guess my problem is due to a self hosted server which I expect to be out of version... Maybe you could build this into your following viewers: Some kind of message if the version is too old? :)
Yes, the version mismatch between Remote Utilities modules may lead to performance issues and some features not working. Please double check that the RU Server is updated to the most recent version (as of this writing it's 188.8.131.52, it's available for the download here
). Please note that if the self-hosted server (RU Server) is used, it's highly recommended to update it to the most recent version too.
As for the suggested feature - we already have a similar feature for the Host
, (e.g. once the newer version of the Host is available, an exclamation point appears next to the remote connection in the address book). We also already have a similar feature for the RU Server in our wishlist and it will be implemented in our future updates.
I'll recheck this by any means since it really interests me. Could even be a blocked port by my router (the external router-server runs on a special port).
Of course, please feel free to let us know if there are any updates on what was causing the issue. Also, here's an Internet-ID connection troubleshooting guide
that might be helpful in determination of the issue's reason.
Please let us know if you have other questions.