Rob Barrett wrote:
In the image I provided, I am trying to right click on something in the system tray but I am NOT able to
I was thinking about this some more today. Maybe this might be a workaround. Try and move the taskbar from the classic location on the bottom to the top, left or right vertically. It'll suck and be awkward, but might get the job done. Make sure to unlock the taskbar first.
I also forget whether rebooting the computer worked to remove it from the desktop or not. You can try that, too.
It won't go away until it is clicked by the person at the computer screen, not from the viewer connection. For me, it lost usability unless I install it when I'm onsite, login to my home machine and then login and click the box myself. So it saves me a few clicks, but I've stopped using it after they introduced this feature.
Back on the older versions, I could just email a link to download it from my site. The user would install it sometime during their day and I could just login overnight and work on the problem. But the way the message is worded, they make it sound like the app is not intended for remote access but it may be used without your knowledge. It would actually be outright better to say, "This software is
used to remotely access your computer." They could even add in a line like, "If this has been installed without your permission, you may uninstall it from Control Panel|Programs and Features"... or "Download the mobile client for iOS/Android here".
It requires elevated permissions to install, so I think its counter productive and not going to accomplish their goal of preventing malicious installs. If you already have admin rights, the app can be installed manually or with other apps like autohotkey answering automatically. I'm really hoping they change their minds on this, or at least remove it for any paid license, not just Pro and Site.