Could you please clarify if your Host and Viewer are both updated to the latest version 7.1.2.0 and there's no version mismatch?
Both instances are using the
same version. The host is 7.1.2.0 and the viewer is 7.1.2.0.
If I connect to the host from a Windows 10 device running viewer 7.1.2.0 then the file copying works fine. But copying from the
WinXP viewer gives me an error.
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Error report - Remote Utilities Viewer
---
Class: EPlatformVersionException
Text: TTaskDialog requires Windows Vista or later.
Version: 70120 (0)
Id: {09FBA17E-935C-4A55-A207-E73323E45D83}
Date: 15-03-2022 10-01-57
---
Info:
date/time : 2022-03-15, 10:01:57, 30ms
computer name : MUSTANGXP
user name : DoctorZZ <admin>
registered owner : Donn Edwards / Black and White Inc
operating system : Windows XP Service Pack 3 build 2600
system language : English
system up time : 6 minutes 49 seconds
program up time : 2 minutes 15 seconds
processor : Intel® Core i3-10100 CPU @ 3.60GHz
physical memory : 1315/2047 MB (free/total)
free disk space : (C:) 11.22 GB
display mode : 1280x839, 32 bit
process id : $848
allocated memory : 57.23 MB
largest free block : 469.27 MB
command line : "C:\Program Files\Remote Utilities - Viewer\rutview.exe" -rcu
executable : rutview.exe
exec. date/time : 2022-01-14 04:08
version : 7.1.2.0
callstack crc : $b81377b9, $83fed4f4, $83fed4f4
exception number : 2
exception class : EPlatformVersionException
exception message : TTaskDialog requires Windows Vista or later.
etc.
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