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Just been forced to upgrade viewer to version 7, biut it crashes in WinXP.  Not hsppy.

Just been forced to upgrade viewer to version 7, biut it crashes in WinXP. Not hsppy.

Viewer 7.0.2.0 works fine on my last working XP machine.
Updated to Viewer 7.1.0.0.  Try to run, get pop-op error message "Viewer\rutview.exe is not a valid Win32 application", but does not crash.
Updated to Viewer 7.1.1.0.  Try to run, get a different error report about EAccessViolation.  OK that and viewer comes up, but without list of connections.  Attempt to close viewer, get error message again, Viewer does not close.  Had to force close using task manager.
And now I can't revert to Viewer 7.0.2.0 without first uninstalling v 7.1.1.0, but the uninstall fails with gibberish error messages!
I'll have to try a complete manual uninstall when I have the time.

Thanks Peter for your detailed reply.

Yes - your experience of 7.1.1.0 exactly matches mine on upgrading from version 6, including loss of existing links

Just found and installed 7.0.2.0 and it works ok

Thanks.  But RU need to fix it.

Hello Conrad.

Viewer 7.1.2.0 installed OK on my XP machine.  So did Host 7,1,2,0.  Both seem to work OK.

Thank you.

I have two VirtualBox instances running WinXP. Version 7.1.2.0 doesn't support file copying, only remote viewing. I need to use RU to keep these two instances in sync with the same files (Access 97 database files).

Each instance is on a different PC.

Any suggestions?

Could you please clarify if your Host and Viewer are both updated to the latest version  7.1.2.0  and there's no version mismatch?

Both instances are using the same version. The host is 7.1.2.0 and the viewer is 7.1.2.0.

If I connect to the host from a Windows 10 device running viewer 7.1.2.0 then the file copying works fine. But copying from the WinXP viewer gives me an error.

>>>
Error report - Remote Utilities Viewer
---
Class: EPlatformVersionException
Text: TTaskDialog requires Windows Vista or later.
Version: 70120 (0)
Id: {09FBA17E-935C-4A55-A207-E73323E45D83}
Date: 15-03-2022 10-01-57
---
Info:
date/time          : 2022-03-15, 10:01:57, 30ms
computer name      : MUSTANGXP
user name          : DoctorZZ <admin>
registered owner   : Donn Edwards / Black and White Inc
operating system   : Windows XP Service Pack 3 build 2600
system language    : English
system up time     : 6 minutes 49 seconds
program up time    : 2 minutes 15 seconds
processor          : Intel® Core™ i3-10100 CPU @ 3.60GHz
physical memory    : 1315/2047 MB (free/total)
free disk space    : (C:) 11.22 GB
display mode       : 1280x839, 32 bit
process id         : $848
allocated memory   : 57.23 MB
largest free block : 469.27 MB
command line       : "C:\Program Files\Remote Utilities - Viewer\rutview.exe" -rcu
executable         : rutview.exe
exec. date/time    : 2022-01-14 04:08
version            : 7.1.2.0
callstack crc      : $b81377b9, $83fed4f4, $83fed4f4
exception number   : 2
exception class    : EPlatformVersionException
exception message  : TTaskDialog requires Windows Vista or later.

etc.
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