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Anyway to prevent constant "remote desktop connection" errors?
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Links used in this discussion
Links used in this discussion
https://www.remoteutilities.com/support/docs/host-log/
https://www.remoteutilities.com/support/docs/rdp-over-id/
https://www.remoteutilities.com/support/docs/full-control-and-view/
https://www.remoteutilities.com/support/docs/rdp/
https://www.remoteutilities.com/support/kb/what-is-a-direct-connection/
https://www.remoteutilities.com/support/kb/what-is-an-internet-id-connection/
Dean Gifford
, User (Posts:
3
)
Mar 19, 2019 10:55:51 am EDT
Support level:
Starter
I am using 6.10.5.0 but have had the same problem with older versions. I have emailed the files.
Thanks.
Dean Gifford
, User (Posts:
3
)
Mar 19, 2019 1:41:03 pm EDT
Support level:
Starter
From the logs it appears to be a host issue. I have changed to Google DNS servers to see if that helps and so far I have not had a disconnection.
Pauline
, Support (Posts:
2867
)
Mar 19, 2019 1:45:51 pm EDT
Hello Dean,
Thank you.
We will examine the logs and get back to you soon.
Pauline
, Support (Posts:
2867
)
Mar 19, 2019 4:18:19 pm EDT
Hello Dean,
I'm glad to hear you have figured out the issue.
Please let me know if the problem persists.
Submit a reply
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