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Anyway to prevent constant "remote desktop connection" errors?

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Dean Gifford, User (Posts: 3)

Mar 19, 2019 10:55:51 am EDT

Support level: Starter
I am using 6.10.5.0 but have had the same problem with older versions. I have emailed the files.
Thanks.

Dean Gifford, User (Posts: 3)

Mar 19, 2019 1:41:03 pm EDT

Support level: Starter
From the logs it appears to be a host issue. I have changed to Google DNS servers to see if that helps and so far I have not had a disconnection.

Polina Krasnoborceva, Support (Posts: 431)

Mar 19, 2019 1:45:51 pm EDT

Hello Dean,

Thank you.

We will examine the logs and get back to you soon.

Polina Krasnoborceva, Support (Posts: 431)

Mar 19, 2019 4:18:19 pm EDT

Hello Dean,

I'm glad to hear you have figured out the issue.

Please let me know if the problem persists.
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