johnran's community posts

Server down

johnran, User (Posts: 120)

Oct 18, 2022 9:03:39 pm EDT

Support level: Mini

See no conntections are your reroute servers down? 9:03 est

You computer has been connected in a remote session...

johnran, User (Posts: 120)

Oct 11, 2022 4:11:20 pm EDT

Support level: Mini

I think what Pauline is trying to tell you that if you have a user license of 10 people then it’s a FREE license and does to have the banner removal option even your post here shows you as a Free or Trail user in your post.. You have to pay to have the banner removed like the rest of of us..

Maybe you didnt eneter the correct lisence information with the account..

Edited:johnran - Oct 11, 2022 4:13:22 pm EDT

Remote utilities Not show pop up widows

johnran, User (Posts: 120)

Sep 29, 2022 2:21:57 pm EDT

Support level: Mini

That did it .. thank you!

Remote utilities Not show pop up widows

johnran, User (Posts: 120)

Sep 29, 2022 5:30:40 am EDT

Support level: Mini

So why does Remote utilities Not show pop up windows ? for instance If you open say outlook 2013-2019 and click on file then on account settings you will get a pop up box but Remote Utilities won’t show it for some reason. Why?

Just an Update Info

johnran, User (Posts: 120)

Jun 14, 2022 9:53:53 pm EDT

Support level: Mini

After creating a task in the scheduler to check if its running “the host” every 1 hour I haven’t had any more problems since the task scheduler is making sure its running for the past couple months..… just a update for you all

Just an Update Info

johnran, User (Posts: 120)

May 03, 2022 8:53:39 pm EDT

Support level: Mini

This occured again when we updated our computers with windows update the update number was KB5011831
It was pretty big and after doing the update the host on all the machines failed to start up again, Luckaly we used the fix thats re-started the host every hour if not running..
Just a heads up which update did it this time.. It was for windows 10 machines..

Edited:johnran - May 03, 2022 8:54:21 pm EDT

Just an Update Info

johnran, User (Posts: 120)

Apr 22, 2022 10:33:42 am EDT

Support level: Mini

Same here it had to be a manual start, that’s why this fix were using in the task scheduler is working so well..

Edited:johnran - Apr 22, 2022 10:34:01 am EDT

Just an Update Info

johnran, User (Posts: 120)

Apr 21, 2022 8:58:20 am EDT

Support level: Mini

Same thing here, Ive uninstalled and reinstalled in the past, .. it made no difference,... I never deleted the key though. If i see it happen I will again but for now the fix that we are using i might not even notice if it does go offline because it would restart..

Just an Update Info

johnran, User (Posts: 120)

Apr 19, 2022 5:42:56 pm EDT

Support level: Mini

I know when my hosts went out, rebooting them would not start them up either, I had to physically click on the start host tab to get it to work. I beileve others must be having a similar problem, I doubt its just two of us.

Just an Update Info

johnran, User (Posts: 120)

Apr 18, 2022 6:46:37 pm EDT

Support level: Mini

The workaround Matthew came up with seems to be working very well so far...

Edited:johnran - Apr 18, 2022 6:46:52 pm EDT

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