johnran's community posts

1. Does the same apply to both “admin”/“Johns” accounts when using Full Control connection mode as well?
The added registry folder was only added to the "John" user so it shows in his registry but it was not added to the "Admin" account so it does not show in there.. Neither are shown while using the remote utilities editor, only when logged into the account under FULL control of "John" and working remotely.

2. Does this occur for only one specific folder or were you able to reproduce it for multiple directories in the Registry Editor? I have not tried to do it in any other directories..    The reg edit I used is to eliminate the "try the new outlook" switch that pops up in outlook 2021 or 2016

Could you please clarify if you’re running Viewer as administrator?  Yes I am as Administrator

Are you able to see this folder if you open the Registry Editor directly on the Host machine (either physically or via Full Control connection mode)?  Ok this is funny , I have two users on this computer the "admin" account and the other we will call it "Johns" account, I cant see it in the admin account all though it drills down one more folder but yet not all the way, now as far as the John account I can see it all the way..... but not with the reg editor that remote Utilities has.

I've noticed the remote registry tool does not drill down all the way in the registry folders.. Is there a limit on why this occurs?  for instance when I go down to:  
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General]
"HideNewOutlookToggle"=dword:00000001

even though it is  present.... it stops seeing the reg folder Options and then General ,, ?? toward the end..

After the recent update ,I've noticed that the computers appear to be slower especially during the first couple minutes of the connection.. Anyone else seeing this problem this week after the update release?

Conrad Sallian wrote:

Hello Johnran,

Thank you for your message.

Please, use this form to recover your license key https://www.remoteutilities.com/support/lostkey.php . If you have multiple keys, the form will send them to you as multiple attachments.

Thanks it was the first one, I had a brain freeze.. thanks

Im installing my Mini license key on my laptop and tried to retrieve my key but the only ones it sent me were the free ones how do I get a copy of my mini key sent to me? thanks

I've been a user of this program for many many years and have to say its one of the best programs out there for remote connections to your office or just plain old home computer, sure there are others but the cost for some for those are just ridiculous. We always hear the bad things in the forums but this is one time I have to say I have been a very happy camper with the way they system here works from everything from the price and affordability which is the biggest deterrent from other program's to all the features offered and up time.  Its been a pleasure being part of this group and ability to have a program that I use daily without difficulty's . Thank you to you all !

That did it thank you very much!

Ok I am a registered MINI user and added a new windows 11 pro machine as a host and viewer but noticed when I connect to that machine it gives a popup of the connection showing ?  why? Iam a Mini user?

its all back up now 9:12pm est