johnran's community posts

Conrad Sallian wrote:

Hello Johnran,

Thank you for your message.

Please, use this form to recover your license key https://www.remoteutilities.com/support/lostkey.php . If you have multiple keys, the form will send them to you as multiple attachments.

Thanks it was the first one, I had a brain freeze.. thanks

Im installing my Mini license key on my laptop and tried to retrieve my key but the only ones it sent me were the free ones how do I get a copy of my mini key sent to me? thanks

I've been a user of this program for many many years and have to say its one of the best programs out there for remote connections to your office or just plain old home computer, sure there are others but the cost for some for those are just ridiculous. We always hear the bad things in the forums but this is one time I have to say I have been a very happy camper with the way they system here works from everything from the price and affordability which is the biggest deterrent from other program's to all the features offered and up time.  Its been a pleasure being part of this group and ability to have a program that I use daily without difficulty's . Thank you to you all !

That did it thank you very much!

Ok I am a registered MINI user and added a new windows 11 pro machine as a host and viewer but noticed when I connect to that machine it gives a popup of the connection showing ?  why? Iam a Mini user?

its all back up now 9:12pm est

See no conntections are your reroute servers down?  9:03 est

I think what Pauline is trying to tell you that if you have a user license of 10 people then it’s a FREE license and does to have the banner removal option even your post here shows you as a Free or Trail user in your post.. You have to pay to have the banner removed like the rest of of us..

Maybe you didnt eneter the correct lisence information with the account..

That did it .. thank you!

So why does Remote utilities Not show pop up windows ?  for instance If you open say outlook 2013-2019 and click on file then on account settings you will get a pop up box but Remote Utilities won’t show it for some reason. Why?