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john Randal's community posts

Host stops working?

john Randal, User (Posts: 38)

Feb 10, 2021 8:46:21 pm EST

Support level: Free or trial
I have two computers that for some reason at times the Host just stops working and is gone from the tray icons in the bottom right. My anti virus  webroot has a exception so I don't believe that is it. In fact when I go to start the host it will not until I select run as administrator. I do use another service to connect to these computers which I wont name here, can that cause a conflict with Remote Utilities? they use different ports. Never had this problem before. How can I insure the Host always stays running?

Remote Utilities showing not online

john Randal, User (Posts: 38)

Jan 21, 2021 3:42:22 pm EST

Support level: Free or trial
NIce but a video would be nice? Agree?

Remote Utilities showing not online

john Randal, User (Posts: 38)

Jan 21, 2021 3:34:06 pm EST

Support level: Free or trial
I think it would be a GREAT idea if someone made a youtube video on how to install and create our own server for this software so that we can rely on ourselves? what do you thing remote utilities? throw us a bone.

I would add a spare computer to direct such traffic..PLEASE?

Remote Utilities showing not online

john Randal, User (Posts: 38)

Jan 18, 2021 8:49:43 am EST

Support level: Free or trial
I noticed this seems to happen on a Sunday evening .. If that helps, and yes its very intermittent..

Remote Utilities showing not online

john Randal, User (Posts: 38)

Jan 10, 2021 8:57:30 pm EST

Support level: Free or trial
Why am I seeing my computers NOT online but when I try to connect to them that actually are online?
This is the second time I noticed it and seems to happen late evening Sunday EST USA

Service down..

john Randal, User (Posts: 38)

Dec 27, 2020 9:36:54 pm EST

Support level: Free or trial
seems like its back up now 9:36PM est

Service down..

john Randal, User (Posts: 38)

Dec 27, 2020 8:13:34 pm EST

Support level: Free or trial
No connections at all 8:13PM EST

service down???

Is remote viewer still free for 10 users?

john Randal, User (Posts: 38)

Nov 10, 2020 7:32:04 pm EST

Support level: Free or trial
Is remote viewer still free for 10 users? or is it a trial now for 30 days only?

Video on installing service on our own server

john Randal, User (Posts: 38)

Sep 30, 2020 6:13:05 pm EDT

Support level: Free or trial
Have you considered ever making a youtube video on installing the software on a computer set up as a server for the computers to connect to? sitting behind a firewall like a sonic wall unit? would be helpfull

Not allowing login during certain hours

john Randal, User (Posts: 38)

Sep 13, 2020 4:37:02 pm EDT

Support level: Free or trial
I guess no reply means NOT POSSIBLE?
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