Community

[ Closed ] [Resolved] Pop up window showing

Links used in this discussion

johnran, User (Posts: 107)

Jan 10, 2023 12:20:28 pm EST

Ok I am a registered MINI user and added a new windows 11 pro machine as a host and viewer but noticed when I connect to that machine it gives a popup of the connection showing ? why? Iam a Mini user?

Attached Files

Pauline, Support (Posts: 2619)

Jan 10, 2023 12:49:24 pm EST

Hello John,

Thank you for your message.

Please check if you have the Show notification panel feature enabled in your Host Settings -> Interface tab. If this feature is enabled, please make sure to disable the feature and restart your Host. You can also disable it remotely via the Remote Settings feature - in this case Host is restarted automatically when you submit changes.

Hope that helps.

johnran, User (Posts: 107)

Jan 10, 2023 1:06:00 pm EST

Support level: Mini

That did it thank you very much!

Pauline, Support (Posts: 2619)

Jan 10, 2023 3:29:14 pm EST

Hello John,

I'm glad to hear we were able to help and it works for you now!

Let us know if you have more questions or need our assistance.

Submit a reply

^* Website time zone: America/New_York (UTC -4)