johnran's community posts

Thank you fo ryour help works great with tailscale and takes the burdon off your servers I m sure Plus makes it extremley secure from endpoint to endpoint..! thanks

Conrad Sallian wrote:

Hello Johnran,

You might want to try enabling checking online status for direct connections and see if it helps. This option is in connection properties.

       

Yeah, unfortunately that does not work.. Until you log in then log off
Then if you close out the Viewer and openit again it will still show Unknown and greyed out.
..wait it tool about 1 minute but it DID work

Wonder why it took so long
Thanks

By the way the computer icons in remote utilites will look greyed out whenusing tailscale but they are still working if you try to connect. Because remote utiles does not see the private traffic..If you try it ..

That was easier than I thought you don’t have to be on the same subnet because tailscale places all those devices in your tail making them easy access and secure from one to another ,, Just tried it and works Great ! thanks even better since the traffic does not go thru your servers...Thank You!

Has anyone been able to use Taiscale with remote utilites ? I know it works with rustdesk by using the DIRECT IP option but what about remote utiltes does it have a Direct ip option?

Thank you I found my key and installed it  it works now.. Thank you for your help!

It is the  Persistent Alert , only happenng on one system? I am accessing the computer fr om a new laptop that Remote utilites veiwer was added too. Is it a liscence I must add to that laptop?
If so wh ere can I find it ?

Why is one of my computers have a popup message about the connection of remote utilites when I connect to it? I am a paid user?

Does Remote Utilites offering a SOS feature we can purchase for remote connections to clients that normaly we do not conect to?

Is there a Instructional video for setup of Remote Utilities Server anywher eout there you can point me to?